vCAC 6.2: Action "Install Tools" missing for some users

[Raducanu]

Hello,

i assiged the VM action "Install Tools" to several users. My user (also fabric admin) can see this action, a normal user (only group manager) can not see the button.

Any ideas? Are there other rights to set which i missed?

Thank you,

Marcel Mertens

[firestartah]

Actions are added via entitlements so if your normal user doesnt have the correct entitlements then it wont see the action of install tools

[kumarankpl]

‌there is a defect in install tools even entitled it will be available only for business group manager and fabric admin's only.

thanks

kumaran

[Raducanu]

Hey Kumaran,

that did the trick.

Thanks for that.

Marcel

[aamodei01]

Surprise surprise... another "feature" of this craplication...

I don't suppose anyone has yet another workaround for this as of yet?

[willonit]

There are several workflows available in vRO (mount tools installer, unmount, upgrade) that could be used to create a custom action to achieve this.

[aamodei01]

Yup, just like everything else...

Next question, as that was the same idea I came to, I'm currently doing this ASD workflow to snap the vm, then kick off a tools update.

How to I instruct vRO to update vRA that the VM in question now has a snapshot (instead of waiting for the data collection to happen)

Anyone know how/where I can accomplish this?

[willonit]

Is it the data collection running or just waiting for it to happen that is an issue? You could add the force data collection workflow to your existing one.

[aamodei01]

I could, but that seems nuts, also I worry about that happening frequently or on top of each other especially in a larger environment.