VMware Cloud Community
Matt_B1
Enthusiast
Enthusiast

SNMP on VCSA 6.0 (vCenter Server Appliance) not working

On 2 of my 5 VCSA 6.0 appliances, SNMP polls are not working.  VCSA is 6.0 build 2656761 on all.  The non-working ones are using an external PSC (another VCSA) which appears to be the only difference.  Commands I used...

*Community string replaced for this post

Command> snmp.set --communities myCommunityString

Command> snmp.enable

When I use the Windows tool MIB walk with myCommunityString, it fails the test immediately.  It works fine on my other 3 VCSAs.  I have logged into the shell and verified snmpd service is running.

Anyone know what is incorrect?

8 Replies
ipv6
VMware Employee
VMware Employee

Hi Matt,

Just saw this same issue reported elsewhere. Using strace and see that it stalls, then eats cpu.

So its going to take a fix to the vmware-snmp rpm for that platform.

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chayner
Contributor
Contributor

Having this exact same issue.. do you know if there is a patch or a KB out for this issue?

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AdamBrush
Contributor
Contributor

Same problem here.

VCSA appliance with embedded PSC - Managed to set SNMP no problems.

VCSA with External Load Balanced HA PSC (Citrix Netscaler) wont respond.

All running on the same build. Going to log a call with VMware and see what they say.

Adam

1) Enter Appliance Shell (if you are not already)

1

chsh -s /bin/appliancesh root

2) log out, log back in. (depending on above)

3) If SNMP is not currently enabled you wont be able to progress, so enable it:

1

snmp.enable

3) Set the communities (seperated by commas)

1

snmp.set --communities whatever

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jhakapil
Contributor
Contributor

Sorry to resurface the old thread, but I am facing the same issue.

Did anyone found a workaround for this?

Thanks

Kapil

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vm7user
Enthusiast
Enthusiast

Also have this issue.

SNMP polling not work on vCenter Server Appliance 6.0.0.20000

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tmat049
Contributor
Contributor

Hi all, please see the KB articles below. I was affected by the first issue and then the second after the upgrade to update 2. We have 3 VCSA's all with an external PSC. Please note that, after the VCSA/PSC upgrade from 6.0 u1 to 6.0 u2, SNMP does work initially. Then after a while it consumes 100% CPU and stops responding. Doesn't look like VMWare have a fix for the second issue yet. I have just opened an SR for it.

VMware vCenter Server Appliance 6.0 SNMP agent fails to respond to client requests (2126800) | VMwar...

SNMPD stops sending traps and spikes to 100% CPU usage after upgrading the VMware vCenter Server App...

gcjnalley
Contributor
Contributor

This issue is now fixed in 6.0 U2a

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yusufsoe
Contributor
Contributor

This problem also occurred on VCSA 6.0 U2

I have updated to VCSA 6.0 U3 all problem fixed

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