11 Replies Latest reply on Oct 25, 2015 2:52 AM by suvrobhattacharya123

    Installing vcenter appliance is not an easy thing

    tbhpa Lurker

      Maybe it was firefox's block of flash, maybe there's a problem with the client integration plugin, but firefox keeps requesting to restart it due to the plugin being installed. Got a clean copy and then it worked, although I do get the occasional time out when opening the installation page.

       

      I was a bit surprised I needed a dhcp server running despite providing a fixed ipaddress when installing the platform controller, but I got that installed as well. The problem I'm currently having is installing the vcenter bit, by itself. Filling in all the requested info and letting the installation run its course, I get the following results.

      vcsa.jpg

      The installation page displays the message

      Failed to download vCenter Server support bundle logs.All other logs can be found at

      C:\Users\admin\AppData\Local\VMware\CIP\vcsaInstaller\sessions\session_0001\logs

       

      ovftool.log says (at the end)

      2015-07-16T11:26:55.042+02:00 verbose -[03716] [Originator@6876 sub=Default] Parsing URL

      2015-07-16T11:26:55.062+02:00 verbose -[03716] [Originator@6876 sub=Default] Using file size as progress measure

      2015-07-16T11:26:55.062+02:00 verbose -[03712] [Originator@6876 sub=Default] OvfPackageSourceBase getting file source

      2015-07-16T11:26:55.501+02:00 verbose -[03712] [Originator@6876 sub=Default] HttpWriterFactory web request : https://10.171.33.1:443/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-0.vmdk

      2015-07-16T11:26:55.501+02:00 verbose -[03712] [Originator@6876 sub=Default] Initializing new curl session

      2015-07-16T11:26:55.503+02:00 verbose -[03712] [Originator@6876 sub=Default] Parsing URL

      2015-07-16T11:26:55.503+02:00 verbose -[03712] [Originator@6876 sub=Default] https://10.171.33.1:443/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-0.vmdk is redirected to https://10.171.33.1/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-0.vmdk

      2015-07-16T11:26:55.503+02:00 verbose -[03712] [Originator@6876 sub=Default] Changing HttpWriterFactory path to https://10.171.33.1/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f

      2015-07-16T11:27:16.214+02:00 verbose -[00764] [Originator@6876 sub=HttpConnectionPool-000001] [RemoveConnection] Connection removed; cnx: <SSL(<io_obj p:0x02309cc0, h:-1, <TCP '0.0.0.0:0'>, <TCP '10.171.33.1:443'>>)>; pooled: 0

      2015-07-16T11:27:26.221+02:00 verbose -[00764] [Originator@6876 sub=HttpConnectionPool-000002] [RemoveConnection] Connection removed; cnx: <SSL(<io_obj p:0x02309d78, h:-1, <TCP '0.0.0.0:0'>, <TCP '10.171.33.1:443'>>)>; pooled: 0

      2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] Closing writer. Locator: https://10.171.33.1:443/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-0.vmdk (Written bytes: 523100672)

      2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] Curl session torn down

      2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] OvfPackageSourceBase getting file source

      2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] HttpWriterFactory web request : https://10.171.33.1:443/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-1.vmdk

      2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] Initializing new curl session

      2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] Parsing URL

      2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] https://10.171.33.1:443/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-1.vmdk is redirected to https://10.171.33.1/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-1.vmdk

      2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] Changing HttpWriterFactory path to https://10.171.33.1/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f

      2015-07-16T11:30:22.095+02:00 verbose -[03712] [Originator@6876 sub=Default] Closing writer. Locator: https://10.171.33.1:443/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-1.vmdk (Written bytes: 1369236992)

      2015-07-16T11:30:22.095+02:00 verbose -[03712] [Originator@6876 sub=Default] Curl session torn down

      2015-07-16T11:30:22.095+02:00 verbose -[03716] [Originator@6876 sub=Default] Ovf convertion finished

      2015-07-16T11:30:22.095+02:00 verbose -[03716] [Originator@6876 sub=Default] Vi4Target::Complete: Unexpected number of tasks running on target: 0

      2015-07-16T11:30:22.953+02:00 verbose -[02820] [Originator@6876 sub=Default] Caught exception while sending lease progress: vmodl.fault.SystemError

      2015-07-16T11:31:24.651+02:00 verbose -[03716] [Originator@6876 sub=Default] OutputFilePath :

      2015-07-16T11:31:24.979+02:00 verbose -[03716] [Originator@6876 sub=Default] Url did not respond, so we got exception!

      2015-07-16T11:31:25.103+02:00 verbose -[03716] [Originator@6876 sub=Default] Url did not respond, so we got exception!

      2015-07-16T11:31:25.213+02:00 verbose -[03716] [Originator@6876 sub=Default] Url did not respond, so we got exception!

      2015-07-16T11:31:25.369+02:00 verbose -[03716] [Originator@6876 sub=Default] Url did not respond, so we got exception!

      2015-07-16T11:31:25.509+02:00 verbose -[03716] [Originator@6876 sub=Default] Url did not respond, so we got exception!

      2015-07-16T11:31:25.509+02:00 verbose -[03716] [Originator@6876 sub=Default] Too many exceptions, stop monitoring this VM!

       

      vcsa_0000.log:

      2015-07-16 11:36:18.322012 Progress Controller: [RPMInstallProgress] - RPM Install Success

      2015-07-16 11:36:21.878818 CIP Service: [VCSA INFO] fetch File form VM - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1427","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"data\":\"\"}"]}

      2015-07-16 11:36:23.329621 CIP Service: [VCSA ERROR] Error fetching File form VM:{"type":"error","statusCode":"PROC_FAIL_PROCESS_ALREAD_IN_MAP","message":"Failed to start file transfer; status: PROC_FAIL_PROCESS_ALREAD_IN_MAP","isFinal":"true","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1429","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia"}

      2015-07-16 11:36:23.329621 CIP Service: [VCSA INFO] fetch File form VM - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1427","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"{\"status\": \"success\", \"info\": [], \"question\": null,\n          \"progress_message\": {\"args\": [], \"localized\": \"\", \"translatable\": \"\"}, \"warning\": [], \"error\": null,\n          \"progress\": 100}\n","isFinal":"true"}

      2015-07-16 11:36:29.070431 CIP Service: [VCSA INFO] fetch File form VM - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1432","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"data\":\"\"}"]}

      2015-07-16 11:36:30.536833 CIP Service: [VCSA INFO] fetch File form VM - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1432","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"{\n    \"status\": \"error\", \n    \"info\": [], \n    \"question\": null, \n    \"progress_message\": {\n        \"args\": [\n            \"VMware Single Sign-On User Creation\"\n        ], \n        \"id\": \"install.ciscommon.component.starting\", \n        \"localized\": \"Starting VMware Single Sign-On User Creation...\", \n        \"translatable\": \"Starting %(0)s...\"\n    }, \n    \"warning\": [], \n    \"error\": {\n        \"resolution\": {\n            \"id\": \"install.default.failure.resolution\", \n            \"localized\": \"This is an unrecoverable error, please retry install. If you run into this error again, please collect a support bundle and open a support request.\", \n            \"translatable\": \"This is an unrecoverable error, please retry install. If you run into this error again, please collect a support bundle and open a support request.\"\n        }, \n        \"detail\": [\n            {\n                \"args\": [\n                    \"Command: ['/usr/lib/vmware-vmafd/bin/dir-cli', 'service', 'create', '--name', 'machine-c380429a-fc62-40ce-be76-8f9702a455b5', '--cert', '/etc/certs/machine/machine.crt', '--ssogroups', 'ComponentManager.Administrators,SystemConfiguration.Administrators', '--ssoadminrole', 'Administrator']\\nStderr: dir-cli failed. Error 68: Possible errors: \\nLDAP error: Already exists \\nWin Error: Operation failed with error ERROR_TOO_MANY_NAMES (68) \\n\"\n                ], \n                \"id\": \"install.ciscommon.command.errinvoke\", \n                \"localized\": \"An error occurred while invoking external command : 'Command: ['/usr/lib/vmware-vmafd/bin/dir-cli', 'service', 'create', '--name', 'machine-c380429a-fc62-40ce-be76-8f9702a455b5', '--cert', '/etc/certs/machine/machine.crt', '--ssogroups', 'ComponentManager.Administrators,SystemConfiguration.Administrators', '--ssoadminrole', 'Administrator']\\nStderr: dir-cli failed. Error 68: Possible errors: \\nLDAP error: Already exists \\nWin Error: Operation failed with error ERROR_TOO_MANY_NAMES (68) \\n'\", \n                \"translatable\": \"An error occurred while invoking external command : '%(0)s'\"\n            }, \n            {\n                \"args\": [\n                    \"machine-c380429a-fc62-40ce-be76-8f9702a455b5\"\n                ], \n                \"id\": \"install.ciscommon.vecs.create.entry\", \n                \"localized\": \"Error in creating new service entry machine-c380429a-fc62-40ce-be76-8f9702a455b5.\", \n                \"translatable\": \"Error in creating new service entry %(0)s.\"\n            }\n        ], \n        \"componentKey\": \"soluser\", \n        \"problemId\": null\n    }, \n    \"progress\": 12\n}","isFinal":"true"}

      2015-07-16 11:36:30.536833 Progress Controller: [VCSA ERROR] - First Boot error

      2015-07-16 11:36:36.277643 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1436","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

      2015-07-16 11:36:37.728446 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1436","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

      2015-07-16 11:36:37.728446 Progress Page: [VCSA ERROR] Error in downloading support bundle

      2015-07-16 11:36:48.476865 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1441","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

      2015-07-16 11:36:49.943267 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1441","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

      2015-07-16 11:36:49.943267 Progress Page: [VCSA ERROR] Error in downloading support bundle

      2015-07-16 11:37:00.691686 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1445","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

      2015-07-16 11:37:02.142489 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1445","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

      2015-07-16 11:37:02.142489 Progress Page: [VCSA ERROR] Error in downloading support bundle

      2015-07-16 11:37:12.890908 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1450","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

      2015-07-16 11:37:14.341710 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1450","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

      2015-07-16 11:37:14.341710 Progress Page: [VCSA ERROR] Error in downloading support bundle

      2015-07-16 11:37:25.090129 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1454","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

      2015-07-16 11:37:26.540932 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1454","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

      2015-07-16 11:37:26.540932 Progress Page: [VCSA ERROR] Error in downloading support bundle

      2015-07-16 11:37:37.320551 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1458","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

      2015-07-16 11:37:38.771353 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1458","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

      2015-07-16 11:37:38.771353 Progress Page: [VCSA ERROR] Error in downloading support bundle

      2015-07-16 11:37:49.519772 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1463","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

      2015-07-16 11:37:50.970574 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1463","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

      2015-07-16 11:37:50.970574 Progress Page: [VCSA ERROR] Error in downloading support bundle

      2015-07-16 11:38:01.718993 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1467","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

      2015-07-16 11:38:03.169796 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1467","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

      2015-07-16 11:38:03.169796 Progress Page: [VCSA ERROR] Error in downloading support bundle

       

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