2 Replies Latest reply on Oct 22, 2015 12:04 AM by seocsitvmw

    There are no registered Microsoft Exchange Server available

    seocsitvmw Lurker

      Hi everybody!

       

      I need some help on VDP appliance 6 and client for Exchange.

       

      I've installed VDP for Exchange Server Client on an Exchange 2010 SP3 server and registered it using avregister.bat specifying dns name for VDP Appliance; the registration process ended successfully as per avagent.log

      2015-10-20 09:17:37 avagent Info <7502>: Registration of client /clients/SERVERDNSNAME with MCS VDPDNSNAME:28001 successful.

      2015-10-20 09:17:37 avagent Info <8422>: Creating clientlogs directory 'C:\Program Files\avp\var\clientlogs'

      2015-10-20 09:17:37 avagent Info <5928>: Registration of plugin 3023 update successful.

      2015-10-20 09:17:37 avagent Info <5928>: Registration of plugin 3001 Windows successful.

      2015-10-20 09:17:37 avagent Info <5928>: Registration of plugin 3018 Exchange VSS Writer 2007 successful.

      2015-10-20 09:17:37 avagent Info <5928>: Registration of plugin 3027 Exchange GLR successful.

      2015-10-20 09:17:37 avagent Info <5928>: Registration of plugin 3015 VSS successful.

      2015-10-20 09:17:37 avagent Info <5619>: Registration of client and plugins complete.

      2015-10-20 09:17:37 avagent Info <7189>: first work request delayed for 180 seconds.

      2015-10-20 09:20:37 avagent Info <7190>: first work request delay finished.

       

       

      Everything looks ok but when I try to create a new backup job from VSphere web client I receive a msgbox stating "There are no registered Microsoft Exchange Server available".

       

      I have to say that VDP Appliance backup user is in a different Active Directory forest than Exchange server and VMwareVDPBackupUser.

       

      I'll appreciate any type of help

       

       

       

        • 1. Re: There are no registered Microsoft Exchange Server available
          RyanJMN Enthusiast

          Normally you register the VDP client as part of the agent install.  I believe you put the client in the wrong domain.  It should be in /clients/VDPApps not /client/serverdnsname.  I'd reinstall using the registration process documented in the VDP admin guide.

          • 2. Re: There are no registered Microsoft Exchange Server available
            seocsitvmw Lurker

            Thank you for your answer RyanJMN,

            maybe there was a little misunderstanding: SERVERDNSNAME is an masked name for my Exchange server name and VDPDNSNAME is for my VDP appliance name.

             

            I have to add news to this thread: IMO the cause of the problem could be the different AD membership of VDP service account and VMwareVDPBackupUser account using GLR functionality (reading EMC Avamar guide I found some additional conf to do for Exchange servers in child domains); so I uninstalled the client and reinstalled without GLR plug-in and now I can browse the Exchange server in the "New backup job" wizard, also drilling down the list of mail databases.

             

            I will deploy a VDP Appliance in the same domain than the Exchange server to test if GLR plug-in works.