Iaas Installation fails

[mjha]

Hi Guys,

I am trying to setup vRA lab and successfully deployed identity appliance and vcac appliance. Now I am trying to setup IaaS but it is failing. I have followed the pre-requisites for IaaS and details are as follows"

1: DNS: forward reverse lookup query working fine

2: Java installed and java_home set

3: SQL Server installed (no database created yet hoping IaaS setup will configure the database. SQL server 2008 R2 Enterprise is installed on same machine where I am running IaaS setup

4: IIS and related components installed and configured.

5: Running IaaS setup gives no error while pre-requisites check are performed by installer. Everything comes in green

Attached is my log file.

Can anyone suggest me why this error is coming and what I am missing here.

Thanks

[willonit]

What version of vRA are you trying to install?

Also, what version of JRE is installed on the IaaS host? If you have 1.8, uninstall it and install 1.7.

[rcporto · Accepted solution]

Seems like you are using Java 1.8 and you need uninstall and install the 1.7 version. See your log:

Info : 2015-09-11 08 17 32 611 PM :C:\Program Files (x86)\VMware\vCAC\Server\Database\Liquibase.xml(28,5): error MSB3073: The command ""C:\Program Files\Java\jdk1.8.0_45\bin\java.exe"  -Djsse.enableCBCProtection=false -Djava.library.path="C:\Program Files (x86)\VMware\vCAC\Server\Database" -cp "liquibase.jar;jtds-1.3.1.jar" liquibase.integration.commandline.Main --driver=net.sourceforge.jtds.jdbc.Driver --url=jdbc:jtds:sqlserver://vra-iaas.alex.local/"vCAC";ssl=request releaseLocks" exited with code -1.

And take a look at vRealize Automation release notes: VMware vRealize Automation 6.2.2 Release Notes

Installing or upgrading VMware vRealize Automation 6.2.x IaaS fails with the error: exited with code -1

This issue occurs because the IaaS virtual machine has the Java Runtime Environment (JRE) 1.8 installed.

Workaround: Uninstall the Java Runtime Environment (JRE) 1.8 and install JRE 1.7. SeeKnowledge Base 2101591.

[mjha]

Issue got resolved. problem was with java. I have installed jdk 1.8. Downgrading it to version 1.7 worked like a charm. VMware KB 2101591 helped me in resolving my issue.

[kumarankpl]

Alex, If you don't mind. Could you tell the vRA version which you are trying to install? Since as part of 6.2.2 Java version issue has fixed so i am curious to hear the version.

Thanks

Kumaran

[mjha]

willonit‌ I was trying to install vRA 6.2 and yes I had installed JRE 1.7 and uninstalled Java 1.8 as per VMware KB mentioned in my previous reply.

[mjha]

Hi Kumaran

I am using vRA version 6.2.0 (Build 2330392)

[mjha]

Yes Richard,

You are right here. After posting this question i tried googling with error message contained in my log file which took me to the VMware KB 2101591 suggesting me to use java 1.7 instead of 1.8. I did the same and bang issue got resolved.