0 Replies Latest reply on Aug 1, 2015 9:01 PM by mjha

    vCenter Server disconnected from vCloud Director

    mjha Hot Shot
    vExpert

      Hi Folks

       

      I am facing an issue in my vCloud director lab.

       

      I am trying to upload an ovf in one of my public catalog but it fails saying "The operation failed because vCenter Server "Alex_vCloud_vCenter" is not connected "

       

      I checked in vCloud console that vCenter server was disconnected from vcd. I tried refreshing and reconnecting the vCenter server but it was failing with error

       

      " Batch update returned unexpected row count from update [0]; actual row count: 0; expected: 1"

       

      I checked the vcloud-container-debug.log file in real time and found vcd is trying to connect vcenter time and again but failing each time. Excerpt from debug.log is as follows:

       

      " com.vmware.vcloud.api.presentation.service.InternalServerErrorException: Internal Server Error

      at com.vmware.vcloud.vimproxy.internal.impl.VcUpdateListenerImpl.onOuterLoopBreakWithException(VcUpdateListenerImpl.java:727)

      at com.vmware.vcloud.vimproxy.internal.impl.VcUpdateListenerImpl.outerWaitForUpdatesLoop(VcUpdateListenerImpl.java:639)

      at com.vmware.vcloud.vimproxy.internal.impl.VcUpdateListenerImpl.run(VcUpdateListenerImpl.java:349)

      Caused by: org.hibernate.StaleStateException: Batch update returned unexpected row count from update [0]; actual row count: 0; expected: 1"

       

      Even the MSSQL database shows listener is disconnected.

       

      Also in vcloud-container-info.log i got

       

      "2015-08-02 16:44:02,651 | ERROR | 1045d40-d030-485b-9987-50a27d59e254Listener (1516) | AbstractFlushingEventListener | Could not synchronize database state with session |

      org.hibernate.StaleStateException: Batch update returned unexpected row count from update [0]; actual row count: 0; expected: 1"

       

      Please see the attached log files and screenshots.

      Please consider marking this answer "correct" or "helpful" if you think your query have been answered correctly.

      Manish Jha | Operations Support Engineer | vCloud Air Operations

      vExpert 2015-17 | vExpert-NSX | vExpert-Cloud | VCAP6-DCV | VCP6-DCV | RHCE-7

      Website : http://vstellar.com