unable to install Dump collector using VC integration option ---- username / password error

[lvaibhavt]

Hi All,

I am trying to install Dump Collector on VC Server or if I try installing it on another server, when I choose the option for VC integrated it returns an error """"""""" login failed due to bad username and password"""""""

snapshot attached

I have tried changing my password to less complex with special characters but no go. I know the networking is fine because I am able to connect to my virtual center server using Windows UNC path i.e. \\virtualcenterserver\c$

This will come up fine. Any Suggestions on why it is returning this error. I am using 5.5

Thanks

Vaibhav

[RyanH84 · Accepted solution]

Hi,

When I have installed this in the past, I have used the:

administrator@vsphere.local   

SSO master account for this installation (because I knew it had highest privilege and I was in a lab).

Perhaps give that user account a try? (admin@system-domain - if you are on 5.1).

[lvaibhavt]

it works buddy !!! thanks

[lvaibhavt]

Ryan, I have configured the dump collector setting on the ESXi Host.

esxcli system coredump network get

esxcli system coredump network set --interface-name vmk0 --server-ipv4 10.1.1.5 --server-port 6500

esxcli system coredump network set --enable true

esxcli system coredump network get

I can see all the details however when I intentionally generate a PSOD on the server dump file gets created but when I rebooted the esxi host the dump  collector settings are gone.

I have to re-enable the settings.

Any suggestions on why the esxi host is loosing the dump collector settings after it crashes.

Thanks

[RyanH84]

Hi,

If you check the configuration and make sure it is all there after configuring and then do a:

services.sh restart

See if the configuration persists through that. Then perhaps, check that after a reboot, the configuration persists before testing the actual PSOD failure.

I don't remember having this problem before, so it will be good to test at which point the configuration disappears.

[lvaibhavt]

Ryan I guess restarting services.sh did the trick

Now when I PSOD my ESXi Host and reboot the settings still remain.

Many thanks for your help. I do not have an option to mark your suggestion as correct answer or helpful else I would done it.

thanks again

Vaibhav