VMware Horizon Community
Jbir
Enthusiast
Enthusiast

HTML Access Questions and Oddities.

First question is when I click on the menu bar along the top on an html access desktop, I only have the Disconnect option and not Disconnect and Log off. Is it no longer an option in Horizon 6 or do i need to enable it somewhere?

Second question: when using IE 11 to access html desktops, when i log off (standard windows logoff seeing as I don't have the above option), the desktop logs off but the windows stays open and display the message 'Your desktop has been disconnected. Attempting to reconnect to desktop...'.It never reconnects to the desktop and i don't want it to either as I want to log off. If I use chrome, the window closes and takes me back to the desktop selection page which is what I'd like in IE. Anyone seen this, is there a workaround? Tried compatibility mode, trusted sites etc.

Third question: when logging off a desktop, the desktop selection page seems to time out quite quickly and I have to log in again to see the list of desktops I am entitled to. Where is the timeout setting for the html client? I can see a timeout for the actual desktop session in View administrator which is currently set as the default of 600 minutes,

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2 Replies
lirick
VMware Employee
VMware Employee

Q#1, it is by design for v2.6 and pevious releases, the logoff button will be added back in the comming release of HTML Access client.

Q#2, the behaviors on Chrome browser shoul be correct, for IE11 browser, there shoul be something wrong, but need logs to analysis.

Q#3, it's a known issue which caused on server side, what's your version of your View? the issue should be fixed in the latest view version.

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Jbir
Enthusiast
Enthusiast

Thanks for your reply.

Q2 - I will place a support call with vmware.

Q3 - We have Horizon 6.01.

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