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Ping_Bee
Contributor
Contributor

Hyperic Agent Startup Error

Hi,

I'm getting an error "Bundle agent-64-x86-linux-5.8.4 does not exist! " while restarting HQ agent though this bundle is present in <Agent_Home>/Bundles directory.

How to overcome this

Thanks in Advance

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admin
Immortal
Immortal

Is it a new agent's installation, did you start it before ?

How do you start an agent from agent-home/bin/hq-agent start  or from bundle directory ?

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Ping_Bee
Contributor
Contributor

Its not a new installation, agent went down now

Usually i execute "hq-agent.sh" under <agent-home>/bin/ directory.

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admin
Immortal
Immortal

How it happened, did you try to upgrade the agent ?

Do you see another errors in agent.log or wrapper.log ?

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admin
Immortal
Immortal

If you don't want to investigate this issue and continue to work, i would suggest to re-install an agent (don't remove resources from hyperic ui). It will keep historical data and continue monitor new one.

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Ping_Bee
Contributor
Contributor

Would like to keep re- installing agent as a worst option.

Btw. attached are the agent & wrapper log... 

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admin
Immortal
Immortal

Hi,

Stop the agent

Delete /data dir

Start the agent..

It will reconnect the agent to the server, you will have the agent metric data in the server.

Thanks,

Yaron

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admin
Immortal
Immortal

In log I see memory issues (GC overhead limit exceeded). I don't think that it depends to your general issue.

Why don't you want to re-install an agent, if you wan to keep agent's log, you can archive them, as I said regarding historical data don't worry, don't do nothing in hyperic ui, just re-install an agent.

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Ping_Bee
Contributor
Contributor

Ok..let's do re-installation.. Thanks 🙂

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admin
Immortal
Immortal

Again - To keep historical data don't remove resources from hyperic ui !

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admin
Immortal
Immortal

Any updates ?

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jbo5112
Contributor
Contributor

"Bundle agent-64-x86-linux-5.8.4 does not exist!"


It's looking for agent-64-x86-linux-5.8.4.  The agent bundle is probably agent-x86-64-linux-5.8.4.  Note it being 64-x86 instead of x86-64.  Carefully double check the folder name for the bundle inside the "bundles" folder, and the settings in rollback.properties, where it is getting the name.  It still affects the 5.8.4.2 agent, and took me a little while to see the difference.  Unfortunately, rollback.properties is an autoupdated file, and if it's the Hyperic agent corrupting the setting, then it will need repeated fixing.

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