VMware Communities
Paulv45
Enthusiast
Enthusiast
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VMware Fusion has encountered an error and has shut down Windows.

Summary:

I started encountering this problem in November and have been beating on it ever since including using VMware support and Apple support.

Full message in virtual machine window:

==== VMware Fusion has encountered an error and has shut down

==== down Windows.

====

==== Click Restart Windows to start Windows again.  Click Report to

==== collect and to request support from VMware.

====

==== <Ignore>    <Report...>   <Restart Windows>

Clicking <Report...> generates the the report

Clicking <Restart Windows> hangs system.

Various VMware Fusion, Virtual Machine commands do nothing.

Only way I have found to get going again is to Apple, Force Quit of VMware Fusion.

Two systems involved, iMac and MacBook.

Sound familiar to anyone else?

Gory Details: =====

Both systems were fine working well over multiple years.

Start point status was.

- iMacs and MacBook running VMware with no problems for multiple years.

- This includes multiple upgrades of MacOS and VMware Fusion.

- OS X 10.9.5 on both systems with latest upgrades.

- VMware Fusion 6 on all systems with latest upgrades.

- Virtual Machines on both systems nearly identical -- Windows 7, all derivatives of one base VM.


Problem started occurring only on iMac.


Over the weeks, with encouragement of VMware and Apple support have updated to Yosemite, installed VMware Fusion 7, and built Windows 8.1 machines from scratch.


Now problem happening on both systems with MacBook staying alive for about 15 minutes and iMac perhaps several hours.

Any insight appreciated.

Thanks.

Paul

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26 Replies
djbyler
Contributor
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Hi Darius,

I stumbled across this thread when looking for a solution to my own problem -- looks like the same one being discussed here.  Fusion reports that there was a problem and asks to restart my VM (it doesn't seem to be able to, though, the VM screen just goes black and stays that way).  I eventually have to force quit Fusion and relaunch it.

The vmware.log inside the VM bundle shows the following as one of the last lines:

SyncWaitQPanicOnFdLimit: The system limit on the total number of open files has been reached.

I am running Fusion "Professional Version 7.1.1 (2498930)" on Mac OS X 10.10.3 (14D131).  The guest is windows 8.1, and I am using NAT networking.

Thanks in advance.

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dariusd
VMware Employee
VMware Employee
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Hi djbyler, and welcome to the VMware Communities!

Could you please upload your host's /var/log/system.log as an attachment here?  (Please don't copy-and-paste... When composing a reply, look above the Post Message button for the file attachment facility.)

Thanks,

--

Darius

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djbyler
Contributor
Contributor
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Attached.

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dariusd
VMware Employee
VMware Employee
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Hi djbyler,

Thanks for the vmware.log, but I need to see your /var/log/system.log.  :smileygrin:

Cheers,

--

Darius

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djbyler
Contributor
Contributor
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Hah!  of course you do, that is what you asked for after all!  Sorry bout that.  Any chance I can send it do you via a direct message or other file upload, since it contains quite a bit of non-vmware related information that I'd rather not have sitting out on a public forum?

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dariusd
VMware Employee
VMware Employee
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Sure, I'll send you a Private Message with contact details.

--

Darius

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djbyler
Contributor
Contributor
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Thanks!  Email sent.

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