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No Replication Choice in Vcenter

I have deployed a vSphere replication appliance (6.0.0) in an environment with a vSphere vCenter Appliance (also v6).

I have configure the Replication Appliance, but no replication choice shows up in Web Client.

Under administration, solutions, vCenter Server Extensions I see VR Management (it does say Status unknown)

As per other posts, I looked at MOB web page and the ExtensionClientInfo shows: "https://VR_Appliance_IP:5480/client/ngcplugin-60.zip" which is accessible.

I also downloaded vsphere_client_virgo.log and looked for "HBR" entries (and replic) and those letters do not appear in the log.

I have restarted both appliances with no results.

This is NFR as I was trying it out before implementation at the customer location.

Any ideas. I have remove the replication appliance recreated from scratch a number of times.

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mmarinov
VMware Employee
VMware Employee

Hi,

Can you check the vSphere Web Client logs if com.vmware.vcHms is logged somewhere. Sometimes, because of network issues, the web client is unable to download properly provided plugins. Not a good solution at all, but in most of the times, restart of the web client service resolves the problem. Also please be sure that the web client machine can resolve the address of the vSphere Replication server.

Also keep in mind that as of vSphere Replication 6.0 you are required to configure the solution to work with the Platform Service Controller (PSC) the vCenter is working with.

In order to do that :

- Navigate to the the https://VR_appliance_IP:5480

- Login with credentials you have provided during deployment process of the appliance

- Go to VR -> Configuration tab

- Provide the address of PSC within the Lookup service address box

- Provide the administrative credentials for your SSO

- Click "Save and Restart Service" button

Regards,

--Martin

Martin Marinov VMware Software Engineer If you found this or any other answer useful please consider the use of the Helpful or correct buttons to award points
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