1 Reply Latest reply on Apr 11, 2015 1:27 PM by ajbrehm

    Client Integration Plug-In Setup Problems

    ajbrehm Enthusiast

      I cannot open the vcsa-setup.html file, it claims it needs a "Client Integration Plug-In".

       

      I successfully installed the Client Integration Plug-In from the vsca directory on the CD.

       

      However, neither Internet Explorer nor Chrome "detected" the plug-in when I tried to open the file again.

       

      I uninstalled the plug-in again (because I installed it before Chrome the first time and thought maybe it needed installing after the browser).

       

      Now it won't install again.

       

      VMware-ClientIntegrationPlugin-6.0.0.exe fails with an alert

       

      "There is a problem with this Windows installer package. A program run as part of the setup did not finish  as expected. Contact your support personnel or package vendor."

       

      Before clicking OK I checked the directory "C:\Program Files (x86)\VMware\Client Integration Plug-in 6.0" and the plug-in appears to be fully installed. However, after confirming the alert, the installer undoes the installation performed so far.

       

      VMware-ClientIntegrationPlugin-6.0.0.exe /l c:\tmp\integration.log creates a log file that tells me that the error is rather unclear. This is what it says in the last few lines before confirming the alert box:

       

      MSI (s) (1C:4C) [22:04:17:004]: Executing op: CustomActionSchedule(Action=CsdServiceInstall,ActionType=3090,Source=C:\Program Files (x86)\VMware\Client Integration Plug-in 6.0\vmware-csd.exe,Target=--install,)

      CustomAction CsdServiceInstall returned actual error code 3 (note this may not be 100% accurate if translation happened inside sandbox)

      MSI (s) (1C:4C) [22:04:17:050]: Note: 1: 1722 2: CsdServiceInstall 3: C:\Program Files (x86)\VMware\Client Integration Plug-in 6.0\vmware-csd.exe 4: --install

      MSI (s) (1C:4C) [22:04:17:050]: Note: 1: 2205 2:  3: Error

      MSI (s) (1C:4C) [22:04:17:050]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1722

       

      After clicking OK, it continues:

       

      Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action CsdServiceInstall, location: C:\Program Files (x86)\VMware\Client Integration Plug-in 6.0\vmware-csd.exe, command: --install

      MSI (s) (1C:4C) [22:12:29:202]: Note: 1: 2205 2:  3: Error

      MSI (s) (1C:4C) [22:12:29:202]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709

      MSI (s) (1C:4C) [22:12:29:202]: Product: VMware Client Integration Plug-in 6.0.0 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action CsdServiceInstall, location: C:\Program Files (x86)\VMware\Client Integration Plug-in 6.0\vmware-csd.exe, command: --install

       

       

      Action ended 22:12:29: InstallFinalize. Return value 3.

       

      What do I do now?