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Bugatt1
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error 404 following /vcac

Hi, folks!

I've just deployed vRA 6.2 in minimal mode. When I follow this link https://vra01.test.local/vcac

I get the error: HTTP Status 404 - /vcac

What can I do to resolve it?

Thanks.

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Bugatt1
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Guys, I ultimately solved the problem.. I simply reinstalled the vRA on non-nested environment Smiley Happy and everything suddenly appeared to be OK.

View solution in original post

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9 Replies
zfs
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it takes a while for all the services to start, wait a few minutes.

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mdittbrenner
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What are the status of the services in the admin portal?  As stated it can take 10 minutes or so for all services to start.

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Bugatt1
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After waiting more than an hour I got that one..

Maybe there're some logs to troubleshoot? but indeed i'm quite perplexed that I was doing everything according to the docs and vRA didnt work out of the box Smiley Happy

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mdittbrenner
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On the vcac appliance look at the Catalina.out file.

Located at

/var/log/vmware/vcac

If it is large you may want to rotate the log and restart the server to make it easier to read.

Bugatt1
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vRA01:/var/log/vcac # tac catalina.out | less

1070.501: [GC1070.501: [ParNew: 1061696K->117952K(1061696K), 80.7474930 secs] 2947049K->2191166K(3552064K), 80.9058550 secs] [Times: user=2.07 sys=0.79, real=80.91 secs]

2015-03-23 21:54:38,812 vcac: [component="cafe:component-registry" priority="ERROR" thread="registryServiceNotificationExecutor-12" tenant=""] com.vmware.vcac.core.componentregistry.service.impl.StatusServiceImpl.retrieveCurrentStatus:28

0 - Exception during remote status retrieval for url: https://vRA01.test.local:8281/vco/api/status. Error Message I/O error on GET request for "https://vRA01.test.local:8281/vco/api/status":Received fatal alert: unexpected_message; neste

d exception is javax.net.ssl.SSLException: Received fatal alert: unexpected_message.

877.084: [GC877.151: [ParNew: 1061696K->117952K(1061696K), 79.1658900 secs] 2783252K->2003305K(3552064K), 79.4305390 secs] [Times: user=1.60 sys=0.69, real=79.43 secs]

766.478: [GC766.494: [ParNew: 1061696K->117952K(1061696K), 58.1807780 secs] 2612489K->1839508K(3552064K), 58.1989980 secs] [Times: user=2.37 sys=1.12, real=58.20 secs]

730.689: [GC730.689: [ParNew: 1061696K->117952K(1061696K), 30.9509520 secs] 2460828K->1668745K(3552064K), 30.9512600 secs] [Times: user=1.62 sys=0.73, real=30.95 secs]

721.282: [CMS-concurrent-mark-start]

713.626: [GC [1 CMS-initial-mark: 1399132K(2490368K)] 1534451K(3552064K), 7.6386670 secs] [Times: user=0.39 sys=0.03, real=7.64 secs]

647.351: [GC647.428: [ParNew: 1061696K->117952K(1061696K), 65.8913010 secs] 2284922K->1517084K(3552064K), 65.9716650 secs] [Times: user=2.10 sys=0.86, real=65.98 secs]

596.422: [GC596.423: [ParNew: 1061696K->117952K(1061696K), 36.8887830 secs] 2140395K->1341178K(3552064K), 36.8904370 secs] [Times: user=1.53 sys=0.56, real=36.89 secs]

499.731: [GC499.731: [ParNew: 1054706K->117952K(1061696K), 77.8561420 secs] 2084602K->1196651K(3552064K), 77.9337670 secs] [Times: user=2.07 sys=1.39, real=77.93 secs]

2015-03-23 21:46:41,467 vcac: [component="cafe:identity" priority="INFO" thread="mainTaskExecutor-3" tenant=""] com.vmware.vcac.core.service.init.AbstractPostRegistrationInitializer.fireInitializationEvent:101 - Service initialized event

- fired

2015-03-23 21:46:41,466 vcac: [component="cafe:identity" priority="INFO" thread="mainTaskExecutor-3" tenant=""] com.vmware.vcac.core.service.init.AbstractPostRegistrationInitializer.doServiceInitialization:90 - Performing post-registrati

on initialization tasks

*************************************************************************************************

Initialization completed successfully for [ authentication ]

**************** INFO ********************** INFO ********************** INFO ********************

2015-03-23 21:46:41,466 vcac: [component="cafe:identity" priority="INFO" thread="mainTaskExecutor-3" tenant=""] com.vmware.vcac.core.identity.service.init.IdentityServiceInitializer.persistAuxiliaryServiceInfo:155 -

2015-03-23 21:46:38,182 vcac: [component="cafe:identity" priority="INFO" thread="mainTaskExecutor-3" tenant=""] com.vmware.vcac.core.service.identity.config.ConfigDataManager.updateServiceRegistrationId:190 - Service Registration Id was

updated to 54faee97-11da-4ae4-a86f-e5b421c9b37e

vRA01:/var/log/vcac # tac catalina.out | less

1417.974: [GC1417.974: [ParNew2015-03-23 22:01:14,905 vcac: [component="cafe:component-registry" priority="ERROR" thread="registryServiceNotificationExecutor-16" tenant=""] com.vmware.vcac.core.componentregistry.service.impl.StatusServic

eImpl.retrieveCurrentStatus:280 - Exception during remote status retrieval for url: https://vra01.test.local/component-registry/api/status. Error Message I/O error on GET request for "https://vra01.test.local/component-registry/api/statu

s":Remote host closed connection during handshake; nested exception is javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake.

2015-03-23 22:01:13,861 vcac: [component="cafe:component-registry" priority="INFO" thread="registryServiceNotificationExecutor-15" tenant=""] org.apache.http.impl.execchain.RetryExec.execute:106 - Retrying request

2015-03-23 22:01:13,860 vcac: [component="cafe:component-registry" priority="INFO" thread="registryServiceNotificationExecutor-15" tenant=""] org.apache.http.impl.execchain.RetryExec.execute:93 - I/O exception (java.net.SocketException)

caught when processing request: Broken pipe

2015-03-23 22:01:13,805 vcac: [component="cafe:component-registry" priority="INFO" thread="registryServiceNotificationExecutor-18" tenant=""] org.apache.http.impl.execchain.RetryExec.execute:106 - Retrying request

2015-03-23 22:01:13,805 vcac: [component="cafe:component-registry" priority="INFO" thread="registryServiceNotificationExecutor-19" tenant=""] org.apache.http.impl.execchain.RetryExec.execute:106 - Retrying request

2015-03-23 22:01:13,804 vcac: [component="cafe:component-registry" priority="INFO" thread="registryServiceNotificationExecutor-19" tenant=""] org.apache.http.impl.execchain.RetryExec.execute:93 - I/O exception (org.apache.http.NoHttpResp

onseException) caught when processing request: The target server failed to respond

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mdittbrenner
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From the looks of it - looks like something with the SSL certificates.  Can you check them and make sure they are okay?

https://vRA01.test.local:8281/vco/api/status

Look at that in a browser.  What does it bring up and what does the SSL certifcate say?

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GrantOrchardVMw
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Check the vRA Services on your IaaS box. Likely culprit.

Grant

Grant http://grantorchard.com
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Bugatt1
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Thanks everyone for reply.

Grant, I was strictly following the instruction, so I didnt reach the section about installing IaaS component..

I followed the abovementioned link... but really I issued/generated 2 certificates (for Identity and vRA) as it was required..

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Bugatt1
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Guys, I ultimately solved the problem.. I simply reinstalled the vRA on non-nested environment Smiley Happy and everything suddenly appeared to be OK.

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