Virtual Center service won't start - 404 Not Found

[SteveShepherd]

Hello,

I've not seen this one before so I'm hoping someone else has as I can't find anything on Google.

The VirtualCenter Server service on our vCenter is refusing to start.  I've tried a couple of times and have also rebooted the server without any progress.  The vpxd log shows the following at the end:

2013-05-07T12:44:50.668+01:00 [03352 info 'authvpxdMoSessionManager'] [SSO][SessionManagerMo::Init] Admin URI set to: https://vcenter.intranet.xxx.co.uk:7444/sso-adminserver/sdk

2013-05-07T12:44:50.668+01:00 [03352 info 'authvpxdMoSessionManager'] [SSO][SessionManagerMo::Init] Downloading STS Root certificates ...

2013-05-07T12:44:50.684+01:00 [00308 info 'Default'] Thread attached

2013-05-07T12:44:50.699+01:00 [03352 warning 'Default'] Closing Response processing in unexpected state: 3

2013-05-07T12:44:50.699+01:00 [03352 warning 'VpxProfiler'] ServerApp::Init [TotalTime] took 4890 ms

2013-05-07T12:44:50.699+01:00 [03352 error 'vpxdvpxdMain'] [VpxdMain] Failed to initialize: Invalid response code: 404 Not Found

2013-05-07T12:44:50.699+01:00 [03352 error 'Default'] Failed to intialize VMware VirtualCenter. Shutting down...

Version is 5.1

I'd be grateful if anyway can point me in the right direction,

Thanks.

Steve

[SteveShepherd]

SSO was knackered.  The fix was to uninstall it, then reinstall and repoint/re-register all VMware components with the SSO installation.

Steve

[MikeOD]

This sounds like the problem we're having.  I had tried to update from 5.1 to 5.1U1.  During the SSO install, I got "insert disk 1" and couldn't proceed.  After canceling the update, I've had problems and can't get VCenter service to start, with the same "404" error listed above (I do have another thread going on this).

Regarding your "fix", are you saying to do an uninstall of SSO from add/remove programs, then reinstall SSO?

After the reinstall of SSO, how do you "repoint/re-register all VMware components with the SSO installation"?

Mike O.

[homerzzz]

This KB has all of the re-registering information and steps:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=203362...

[MikeOD]

Thanks.

[MikeOD]

It turned out I didn't need to reinstall SSO after all.  After I worked on it Thursday, rebooted, etc., I did a final reboot before I left.  When I checked on it later, the VCenter service was running.  It wouldn't accept my login using the regular VMware client, however after doing a restart of the VCenter service, everything worked.

[mtrento]

Hello

I had the same symptoms.

It appears that for an undocumented reason the sso server "loses" the web.xml config file and it must be recreated.

Look here :

vCenter Server 5.1 fails to start with the error: Unable to create SSO facade: Invalid response code: 404 Not Found (2053804)

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=205380...

Regards

Massimo