3 Replies Latest reply on Feb 9, 2015 12:07 PM by a.p.

    vsphere 5.0 essential plus kit upgrade to 5.5 essential plus kit (How about license)

    Wajeeh Enthusiast

      Dear All,

       

      We currently have license for vSphere 5.0 essential plus kit license for three hosts with 2 CPU/host. Recently we are looking to upgrade to 5.5 essential plus. I've following questions.

       

      - Do you need to have active support contract to be eligible to obtain license keys for 5.5 essentials plus?

      - If our maintenance contract is expired, we are not eligible for upgrade ?

       

      When I go to the online myvmware portal and I select option to 'I want to upgrade license keys', I see "There are no products with license keys that can be upgraded", what does this mean we can not update ? Please note our active contract will expire in march 2016

       

      Kindly assist and please let me know if some more details are required from me.

       

      Regards,