Oracle DB Support on VMWare Environment

[beckham007fifa]

VMware claims that it will Take Total ownership of Oracle DB on VMware ESXi, and they would align their own DBA to help resolving any issue related with DB. Oracle will only support for known issues or they will ask to reproduce the similar environment on native OS.

I am confused about its licensing part. Can any one clarify this?

What is support and subscription of Oracle on VMware environment. Do we have to buy a separate license for Oracle on VMware or the same physical license for oracle for x86 machine will work? What if we have oracle license on physical machine - can we get VMware DBA support for oracle related issues?

What will be the cost of the license?

What will be the SLA of support of there is any issue?

I appreciate your response. Many Thanks.

[weinstein5]

This document might help - http://www.vmware.com/files/pdf/techpaper/vmw-understanding-oracle-certification-supportlicensing-en...

In a nutshell Oracle will only support you experience a problem that has already been reported or you can replicate on physical hardware - VMware from the above document -

VMware Support will accept accountability for any Oracle-related issue reported by a customer. By

being accountable, VMware Support will drive the issue to resolution regardless of which vendor (VMware,

Oracle, or others) is responsible for the resolution. In most cases, reported issues can be resolved

via configuration changes, bug fixes, or feature enhancements by one of the involved vendors.

In terms of licensing you will need to license physical machines that are running the in stances of Oracle - if you are running Oracle on a VM you will need to license all the processors on the ESXi host that is hosting that VM

Hope this helpa

I have also moved this to a more appropriate forum -

[beckham007fifa]

Many Thanks.