12 Replies Latest reply on Apr 16, 2015 12:34 PM by Alistar

    HP ProLiant DL380e Gen8 - ESXi 5.5.0 build 2143827 - PSoD

    StevenInsight Lurker

      PSoD...intermittently occurring about once a week...random amount of reboots sometimes works...

       

      First happened 2 weeks ago - single reboot seemed to fix it - performed ESXi upgrade to latest patch anyway just in case

       

      Then a week ago it PSoD again - this time we got HP involved - they recommended some firmware updates and BIOS configuration changes

      Did all this, which didnt seem to help - left it running over the weekend - then rebooted it 4 times and it started working again!

       

      Today looks to be the same deal - PSoD - no real rhyme or reason

       

      Am thinking we get HP to replace the MoBo - but only because i cant think of anything else to do...please help

       

      Some diagnostic info (i guess?) Looking at the boot process this morning, looks like it failed between the "swapobj created successfully" and starting up the "smartdstart" service Code Start is always between : 0x418023 && 0x418037 Backtrace always starts with 0x41238a VMKernal Log states: PCPU 0 didnt have a heartbeat && NMI IPI recvd. eip(base):ebp:cs [0xbaca74(0x418037000000):0x41238a35)