10 Replies Latest reply on Dec 2, 2014 2:18 PM by nzorn

    Printing Issues Related to Splwow64.exe

    nzorn Hot Shot

      We randomly get calls from our users about them unable to print (to a local printer, networked printer, or Adobe PDF) (from Adobe Acrobat, IE9, Word, WordPerfect) when they are working from their Zero Client connected to a View desktop.  Problem is usually resolved by ending the Splwow64.exe process.

       

      We found a Microsoft hotfix (http://support2.microsoft.com/kb/2815716) that we are currently testing with in a test pool to see if that helps.

       

      Has anyone else seen this before in a physical or virtual environment?

       

      View Info:

      Windows 7 x64

      ESXi 5.5

      View 5.3

       

      Thanks