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NJKwork
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Reset password for Orchestrator Configuration "vmware" account for an appliance

Today I updated our Orchestrator appliance to the latest version to fix the bash shell bug.  Before I did this I logged into the appliance using both the root and vmware accounts (root used for the appliance web site and vmware used to login to the configuration web site) - both worked so I know I had the correct passwords prior to the update.

After the update and reboot, root still works with the original password I had set, but the vmware account no longer works.  I tried the original out of the box password (vmware/vmware) and the password I know worked prior to the upgrade - neither work.  I found many posts how to reset the password when running with a Windows Orchestrator host - but not the appliance.  Does anyone know how to reset this when using the appliance?

Also - is this a known problem?  Updating the appliance horks the configuration user password?

Thanks

NK

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tschoergez
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Try another browser then. There have been issues with IE.

Joerg

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tschoergez
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Ather Beg's Useful Thoughts – How to reset vCenter Orchestrator’s Confi...

the path on the appliance differs, it's (from mind... not 100% sure) /etc/vco/configuration

Cheers,

Joerg

Burke-
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Instructions on resetting the "vmware" password for the vCO Configuration:

vSphere Documentation Center

If my answer resolved or helped you, please mark it as Correct or Helpful to award points. Thank you! Visit http://www.vcoteam.info & http://blogs.vmware.com/orchestrator for vRealize Orchestrator tips and tutorials - @TechnicalValues on Twitter
NJKwork
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Thank you.

NK

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NJKwork
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Thank you.

NK

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NJKwork
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I wonder if I have some other problem - like maybe the account is locked out?

I reset the password using this as the password:

vmware=SHA512WithSalt\:GZ5wTW6Ni5x7\:wNCp8I8zHv7GQItrKDRjAgKsddjD4GUZ6nrOYhuEl3D+x4BT5Xs1KL8f/R2T3K2nYPzMwVTW9E9mmbvESAU3ww\=\=

I used VIM to edit the file /etc/vco/configuration/passwd.configuration - as far I can tell I did it correctly.  But I guess I am not 100% sure I used the VIM editor correctly...maybe I got some extra junk text in there.  Here is the error I get when I try to login:

Login failed: User/password mismatch or account temporarily blocked after too many unsuccessful attempts

thanks

NK

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tschoergez
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Try another browser then. There have been issues with IE.

Joerg

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NJKwork
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That was it - I would have never thought IE would have caused the problem.

And - I think I know why the old password broke after the update.  It did not have a special character in it.  When I tried to change the "vmware" password back to the original (prior to the update) password it complained about missing a special character.  So I understand that part - but still odd that IE would not work even after editing the passwd.configuration file and setting it back to the default vmware password.

Thanks for the help

NK

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