VMware Cloud Community
UsmanGh
Contributor
Contributor

VMware Tools Service not Working on Secondary Virtual Server

Hi All,

I have Primary Server as Physical and Secondary Server is VM , On Secondary server VMware Tools are Installed but not running I tried to Start the service and I got following error.

The VMware Tools service terminated with the following error:

Incorrect function.

Is this normal behavior that on Secondary server doesn't run VM services , Further i Checked there is registry value for VMware Tools.

Regards

Usman Ghani

Tags (1)
0 Kudos
6 Replies
ramkrishna1
Enthusiast
Enthusiast

Hi

Welcome to communities.

I think this is normal behavior

For more please check log if get any additional clue.

0 Kudos
JimKnopf99
Commander
Commander

Hi,

thats not like it should be. We have the same setup and the tools are running on the secondary (virtual) server.

Did you install heartbeat with or without tools installed?

Because you should install it without tools installed. I remember something that an regkey was missing on the secondary server that prevents the tools to start. Check Windows log and vmtools log file

Frank

If you find this information useful, please award points for "correct" or "helpful".
0 Kudos
UsmanGh
Contributor
Contributor

Hi,

Thanks , I added Registry key as it was missing and now VMware tools are working fine until restart , once i restarted VM , registry removed  and VMware tools service stopped. Smiley Sad

0 Kudos
JimKnopf99
Commander
Commander

Hi,

i know. Thats the magic of replication. Add only this key to the primary server as well.

After that, the tools should run fine. But that is only a workaround.

Frank

If you find this information useful, please award points for "correct" or "helpful".
0 Kudos
JimKnopf99
Commander
Commander

Hi,

or, build and exclude for replication for that reg key.

That should also work.

Frank

If you find this information useful, please award points for "correct" or "helpful".
0 Kudos
JimKnopf99
Commander
Commander

Hi,

are your tools running or do do you have issues anymore.

Frank

If you find this information useful, please award points for "correct" or "helpful".
0 Kudos