Provisioning Linked Clones Does not finish Customizing

[Gaurav_Baghla]

I have a strange Situation where provisioning linked Clones Does not finish Customizing (Horizon View 5.3)

Login to the VM Agent Service is Starting Strange part is all the machines have the Same Name as the Parent Virtual machine

From Composer-ga logs I cannot identify much

013-10-29 15:30:29,302 [1596] INFO  CustomizationPersistentInfoReg  -  [CustomizationPersistentInfoReg.cpp, 98] Opened guest registry key for accessing customization info.

2013-10-29 15:30:29,317 [1596] DEBUG CSvmGaService  -  [svmGaService.cpp, 323] In RunService

2013-10-29 15:30:30,339 [1596] INFO  CSvmGaService  -  [svmGaService.cpp, 295] No Policy or SVM disks found

2013-10-29 15:30:30,339 [1596] INFO  CSvmGaService  -  [svmGaService.cpp, 347] In the master VM

2013-10-29 15:30:30,339 [1596] INFO  CSvmGaService  -  [svmGaService.cpp, 411] Service is in state: 4

2013-10-29 15:30:30,339 [1596] DEBUG WaitableManagerWin32  -  [WaitableManagerWin32.cpp, 87] Updating callback for event SviServiceStopEvent (00000148)

2013-10-29 15:30:30,340 [1596] DEBUG WaitableManagerWin32  -  [WaitableManagerWin32.cpp, 90] adding callback for event SviServiceStopEvent (00000148)

2013-10-29 15:30:30,340 [1596] DEBUG WaitableManagerWin32  -  [WaitableManagerWin32.cpp, 179] Dispatching callback for event WaitableManagerInternal (00000140)

2013-10-29 15:31:23,019 [1568] INFO  CSvmGaService  -  [svmGaService.cpp, 442] user logon.

2013-10-29 15:33:06,813 [1568] INFO  CSvmGaService  -  [svmGaService.cpp, 448] user logoff.

2013-10-29 15:33:12,710 [1596] DEBUG WaitableManagerWin32  -  [WaitableManagerWin32.cpp, 179] Dispatching callback for event SviServiceStopEvent (00000148)

2013-10-29 15:33:12,710 [1596] INFO  CSvmGaService  -  [svmGaService.cpp, 391] CSvmGaService::RunService: Stop requested.

2013-10-29 15:33:12,710 [1596] INFO  CSvmGaService  -  [svmGaService.cpp, 482] Shutting down the service

2013-10-29 15:33:12,710 [1596] INFO  CSvmGaService  -  [svmGaService.cpp, 487] Stopped the SVM state machine

2013-10-29 15:39:13,983 [1180] INFO  CSvmGaService  -  [svmGaService.cpp, 87] Initialized the Service

2013-10-29 15:39:13,983 [1180] INFO  CustomizationPersistentInfoReg  -  [CustomizationPersistentInfoReg.cpp, 98] Opened guest registry key for accessing customization info.

Panther logs gives me nothing at all . Tried with Quickprep and Sysprep Both No go

I think the netjoindomain is not even running

Any help would be appreciated

[mittim12]

Does the customization status eventually error out?    Have you verified network connectivity and DNS on the clones?     Is it all clones in the environment or a mixture where some work and some don't?

[Gaurav_Baghla]

HI thanks for the reply

Happens for all the Virtual machines .NO Errors It just stays at customizing

DNS is fine and virtual machines Get network as well

[tomaddox]

Is the VMware Horizon View Agent service running? When I was having issues with customization, I found that the Agent service had been stopped and set to disabled by some element of the customization process. Per my post in the other thread, we have encountered issues with the VMXNET3 drivers, so you might want to use the E1000 vNIC instead.

[Gaurav_Baghla · Accepted solution]

kb.vmware.com/kb/1028164 worked for me 🙂