"Find entity by IP" when PCNS gives shutdown command.

[Glitchy]

Hi,

I need to build a setup with UPS' to shutdown my ESXi and it's vm's when the power goes down.

So I installed a vMA with PCNS on my ESXi server. in the vMA I have put the ESXi IP address as the vifptarget.
In the PCNS I have configured it to be for a standalone VMware host with the IP address of the ESXi.

Now when I give the UPS a reboot signal for testing. The PCNS gives the host a shutdown command but the ESXi says: "Find entity by IP"

What is the problem here? I can't seem to find it.

vMA 5.5,
ESXi 5.5
PCNS 3.1

UPS': APC SmartUPS 5000 XL

[dgrehan]

Can you check if the following errors appear in /opt/APC/PowerChute/group1/error.log:

ERROR Thread-35 com.apcc.m11.components.Shutdowner.ShutdownSequencer - performShutdownForESXiStandaloneConfiguration

com.vmware.vim25.RestrictedVersion

ERROR pool-2-thread-1 com.apcc.m11.components.Shutdowner.CheckIfCriticalEventActive - processCriticalEventExceptClusterMode

com.vmware.vim25.RestrictedVersion

This error - "com.vmware.vim25.RestrictedVersion" usually points to a licensing issue e.g. attempting to shutdown the Free/Unlicensed version of ESXi.

https://www.vmware.com/support/developer/vc-sdk/visdk41pubs/ApiReference/vim.fault.RestrictedVersion...

http://sourceforge.net/p/vijava/discussion/823526/thread/0224ed4c

http://sourceforge.net/p/vijava/discussion/826592/thread/3ee70cd7

http://www.virtuallyghetto.com/2011/06/dreaded-faultrestrictedversionsummary.html

Can you confirm if it is the free version of ESXi 5.5 or a licensed version? If licensed, can you specify the license type?

PowerChute Network Shutdown does not support the free version of ESXi. The following Kbase provides details on how to perform ESXi host shutdown for the free version:

shutdownHostViaSOAPAPICall.pl for ESX(i) licensed and free version