Stuck at logo screen while booting on VMWare Workstation

[thsecmaniac]

I install Ubuntu 12.0.4 on VMWare Workstation 9. The installation is successful. I can log in to my account and I can install many packages and I can surf the website but when I shutdown and open Ubuntu again. I stuck at the Ubuntu logo screen. I try to reinstall but the problem still be there.

  Here the screenshot:

When I recreate Ubuntu again, the problem is still occurred.

How do I fix it?

The OS of my PC is Windows 7-64bit

[WoodyZ]

If you click in to the Virtual Machine's Display and press Esc does the screen switch to show output on the screen and if yes what's the last thing listed?

Have you booted the VM from the 12.04 ISO Image and reviewed any of the log files on the vHDD to try and ascertain where it's hanging?

[thsecmaniac]

1. There is nothing change when I press ESC after I click on Ubuntu VM's display. The Ubuntu Logo is still showed. There is no another message.

2. When I create Ubuntu VM, I choose "install from iso" option. My Ubuntu ISO is in my Downloads folder. Which log file do you ask? The log file that its name is "vmware-0"?

[WoodyZ]

I'm not referring to the vmware*.log files in the folder that contains the files that comprise the Virtual Machine, although they could/should be reviewed as well.

What I was referring to is as if this was a physical machine, had nothing to do with VMware per se, and if it hung during the boot I'd boot the system with the Linux DVD and review the log files on the HDD as typically Linux does a fair amount of logging and reviewing the logs at /var/log is SOP and is Troubleshooting 101!

[thsecmaniac]

Although I set the Virtual CD Drive of Ubuntu VM on VMWare Workstation as the photo:

The problem is still there.

I find the error in the "vmware-*" log file and found 3 error:

1. 2014-04-14T19:45:16.437+07:00| vmx| I120: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:\ProgramData\VMware): Cannot create a file when that file already exists (183)

2. 2014-04-14T19:45:17.264+07:00| vmx| I120: FILE: FileDeletionRetry: Non-retriable error encountered (D:\Ubuntu vm2\Ubuntu.vmx~): The system cannot find the file specified (2)

3. 2014-04-14T19:45:25.129+07:00| vcpu-3| I120: serial0: Overrun

2014-04-14T19:45:25.129+07:00| vcpu-3| I120: serial0: Failed to enforce the noRxLoss option: an overrun occurred while the virtual UART was in loopback mode.

[continuum]

Errors 1 and 2 are no errors - just ignore them.
#3 probably gets away when you disable Thinprint.

Cant you use ALT+CTRL+F1 to see the messages during boot ?

[WoodyZ]

thsecmaniac wrote: Although I set the Virtual CD Drive of Ubuntu VM on VMWare Workstation as the photo:

...

The problem is still there.

So you're saying that when you boot from the CD/DVD (ISO Image) that it's hanging as well or is it that you didn't actually boot from the CD/DVD because you didn't either press the Esc key to bring up the Boot Menu and select the CD-ROM Drive as shown on the bottom of the Virtual Machine Display "Press F2 to enter SETUP, F12 for Network Boot, ESC for Boot Menu"  or go into the BIOS (Press F2 to enter SETUP) and change the Boot Order on the Boot tab?  Or on the VMware Workstation menu click, VM > Power > Power On to BIOS and change the boot order so the CD-ROM Drive is at the top of the list, just like you would if this was a physical machine!?

I find the error in the "vmware-*" log file and found 3 error:

Does your CentOS VM start okay?

[thsecmaniac]

Now,I can boot to my desktop already. I'm not stuck at boot logo anymore. That's strange. The cause of a problem may come from I choose the option that let VMWare Workstation create a virtual disk in a single file not multiple files as VMWare's default option and I disconnect any CD Drive and Virtual Printer from my Ubuntu VM.

Anyway, Thanks for your help