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Czernobog
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vCO 5.5.1 & vCenter 5.5.1 - Datastore accessible:false, not showing freespace and capacity, provisioned space incorrect

Hi,

the vc:datastore properties capacity (GB) and freeSpace (GB) are showing 0 (zero) in the vCO Client, for all datastores in my inventory (SAN & local). I've noticed, that the property 'accessible' is set to false on all the datastores. Also provisionedSpace (GB) is showing incorrect values. I've tried to get the reason for the datastore being inaccessible by using the vcHostMountInfo scripting object, but so far no luck (I think the output is not a string, so Datastore.host.mountInfo.inaccessibleReason won't work).

Has anyone experienced the same issue in their environments?

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Burke-
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This is caused by the inventory service... disable the use of inventory service in vCO by adding the following line to vmo.properties

com.vmware.o11n.vim.useInventoryService=false

Restart the vco-server service after making change.

If my answer resolved or helped you, please mark it as Correct or Helpful to award points. Thank you! Visit http://www.vcoteam.info & http://blogs.vmware.com/orchestrator for vRealize Orchestrator tips and tutorials - @TechnicalValues on Twitter

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4 Replies
Burke-
VMware Employee
VMware Employee
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This is caused by the inventory service... disable the use of inventory service in vCO by adding the following line to vmo.properties

com.vmware.o11n.vim.useInventoryService=false

Restart the vco-server service after making change.

If my answer resolved or helped you, please mark it as Correct or Helpful to award points. Thank you! Visit http://www.vcoteam.info & http://blogs.vmware.com/orchestrator for vRealize Orchestrator tips and tutorials - @TechnicalValues on Twitter
Czernobog
Expert
Expert
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Thanks Burke, this helped. I've already opened a SR and will let them know about the resolution.

What is the reason behind this behaviour? How is vCO pulling the inventory data now? I've seen that this issue can affect the output of the VLAN IDs too like described here: Re: BUG: VlanID always zero for vSwitch PortGroups

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Burke-
VMware Employee
VMware Employee
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vCO makes direct API calls to vCenter. It maintains a cache (15 min I think...) for objects it has recently accessed in order to improve performance.

If my answer resolved or helped you, please mark it as Correct or Helpful to award points. Thank you! Visit http://www.vcoteam.info & http://blogs.vmware.com/orchestrator for vRealize Orchestrator tips and tutorials - @TechnicalValues on Twitter
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admin
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Old post but I hit this issue and upgrading the vCenter Server plugin to 5.5.2.1875635 fixed the problem.. Seems like they've fixed the issue in the 5.5.2 plugin release. So far, with limited testing, everything seems to work as expected.

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