Hi,
I'm running Fusion 6.0.2 on OS X 10.9.2. It's a fresh install of 6.0.2 on a machine that was brand new two weeks ago. My VM is Windows 7 64-bit. My VM was working before I upgraded to 10.9.2, but I am not sure that's related. Now, when I start the VM, it quickly fails with a dialog that says "Internal Error."
I found this thread where a few users were having the same symptoms:
Internal Error When starting a VM on Fusion 6 - Mavericks Host
I tried a few of the things listed there, with no luck:
Could you also check $HOME/Library/Logs/VMware/ and $TMPDIR/vmware-$USER for log files of the pattern vmware-vmx-*.log? If there is none, would you mind doing the following?
- Add the following line to $HOME/LIbrary/Preferences/VMware Fusion/config (please feel free to change the file path to something else)
vmx.log.temporaryFileName = "/tmp/vmx-temp.log"
- Start the VM. After the error is observed, attach the file specified above.
There are no files under either path. I created the config file and added the line, set 777 permissions on both directories, started the VM (it failed again), and checked: STILL no files in either place.
Thank you. Could you do the following and then try powering on the VM again?
Please let me know if the error message changes, and whether there is any core file generated in /cores.
The error message did not change. I had to force-shutdown my VM to change troubleshooting modes (which was not obvious how to do!). It did not generate a core file in /cores.
This is intriguing. Let's try running the VM from the command line.
That would hopefully print out some messages in the terminal that helps us diagnose the issue further.
Starting the service
oke-jrobb-mb:cores jrobb$ sudo /Applications/VMware\ Fusion.app/Contents/Library/services.sh --start
Password:
Installing files from /Library/Preferences/VMware Fusion/thnuclnt
Copying .thnumod to /etc/thnuclnt
Copying thnuclnt.conf to /etc/thnuclnt
Copying thnuclnt.convs to /private/etc/cups
Copying thnuclnt.types to /private/etc/cups
Copying thnucups to /usr/libexec/cups/filter
Restarting printing services
No matching processes were found
Started bridge services
Started network services
Started USB arbitration service
Starting the VM
oke-jrobb-mb:cores jrobb$ /Applications/VMware\ Fusion.app/Contents/Library/vmware-vmx-debug -x /Users/Shared/Windows\ 7\ x64.vmwarevm/Windows\ 7\ x64.vmx
/Applications/VMware Fusion.app/Contents/Library/vmware-vmx-debug is not set-UID root! <-- is this important?
Attempting a core dump using an unlimited size limit
Core dumped.
A core file is available in "/cores/core.24380"
ASSERT bora/vmx/main/configdb.c:2008
Panic loop
The referenced core file was created. I compressed it; it's 137MB. Let me know if you need to see it.
I have attached my Support Information zip file. Please advise.
Thanks!
Have you tried starting the VM after restarting your Mac?
Have you tried starting the VM after restarting your Mac?
Sigh. I thought my days of restarting the computer to resolve issues were behind me. 😕
When I launched Fusion after rebooting, it told me it needed administrator privileges for something. I entered my password. Now it works fine.
Thanks.