SRM 5.5 Protect VM fails and SRM-Service stops

[g0rbi]

The Basic Setup is:

- 2x vCenter 5.5 in linked mode wíth 2x srm 5.5

- vcenter service starts with domain-account

- srm service starts with local service-account

- both sites are connected with administrator@vsphere.local

- folders, nfs-disks, network, ... is configured for both sites (inventory-mapping done)

- vsphere replication is active and works fine

The Error:

If I try to make a protection group and protect a VM (vSphere-Replication based) the process stops at 20%,

the SRM service stops working and a MiniDump is generated.

The last logfile entries are attached.

The in my opinion important lines are:

error 'InventoryMapper' opID=545DC761-00000026] Could not retrieve primary folder information for VM 'vm-157'

warning 'InventoryMapper' opID=545DC761-00000026] Cannot make recommentations for VM 'vm-157' because failed to retrieve VM location properties

error 'Replication' opID=545DC761-00000026] Primary Folder Missing for VM 'vm-157' while querying protection group 'protection-group-3008'

error 'Replication' opID=545DC761-00000026] Primary resourcepool missing for non template VM 'vm-157' while querying protection group 'protection-group-3008'

Could please anyone have an idea on what went wrong here?

[g0rbi · Accepted solution]

It was me - stupid self - but also a nasty Bug in SRM 5.5

I have some VMs configured with access rights only for me (my AD-domain account) and for all others including all at vsphere.local NO ACCESS.

So it's correct that SRM cannot read out their inventorymappings and so not being able to protect them.

I gave the SRM acount access rights and the error was gone.

But: That the SRM-service itself dies on that isn't an behavior I would expect in this situation.

Seems to me being a bug.

... solved with workaround ...