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Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

Recho Oct 11, 2013 1:16 AM

Hello

Are there any experts who have experience on installing ESXi 5.5.0 on HP ProLiant DL380p Gen8 Server?

We got the stuck at loading lsi_mr3.v00, the installation process cannot be continue...

We are using the bootable USB to install it. seems not the USB issue as we've tried several USBs and got the same issue.

We have also applied the HP_Service_Pack_for_Proliant_2013.09.0-0_744345-001_spp_2013.09.0-SPP2013090.2013_0830.30.iso to update the server fireware but still failed as before.

We are using both the VMware-ESXi-5.5.0-1331820-HP-5.71.3-Sep2013.iso and VMware-EXSIVMvisor-Installer-5.5.0-1331820.x86_64.iso to make the bootable USB, both have the same issue

Could you please help us with that?

Screenshot attached.

Thanks

Recho

IMAG0322.jpg 717.3 K

1. Re: Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

dGeorgey Oct 11, 2013 1:55 AM (in response to Recho)

@Recho, Welcome to the community..!!!

Its looks like a hardware/firmware issue.
Did you checked your hardware and hardware drivers are supported and listed in HCL .. ?

Could you try to downgrade your firmware to the below version of what it had earlier, and then try booting again .?

~dGeorgey
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2. Re: Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

Recho Oct 11, 2013 2:38 AM (in response to dGeorgey)

Thanks dGeorgey for your help
Actually I've tried old version fireware, it didn't work for me. I've also tried 5.1 version. It worked for me.
I am guessing that the loading lsi_mr3 looks like a lsi manager related code but not sure what lsi is?

Thanks
Recho
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3. Re: Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

dGeorgey Oct 11, 2013 3:30 AM (in response to Recho)

lsi_mr3 is MegaRAID SAS Invader Controller driver which is a new addition in 5.5, which was not there in 5.1 that why 5.1 installation went successful.

~dGeorgey
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4. Re: Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

dGeorgey Oct 11, 2013 3:56 AM (in response to dGeorgey)

Otherway which you can try is;

Build the iso with latest driver available in lsi http://www.lsi.com/products/raid-controllers/pages/megaraid-sas-9260-4i.aspx#tab/tab3 and flash existing one and apply latest firmware on the raid controller before booting.

This should fix your issue.

~dGeorgey
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5. Re: Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

Recho Oct 11, 2013 3:57 AM (in response to dGeorgey)

Thanks dGeorgey. that maybe the point
Seems we just used the default RAID1 of the server and we have no such controller in the server configuration.
Do u have option to pass such controller driver loading during installation?

Thanks
Recho
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6. Re: Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

vlho Oct 11, 2013 4:02 AM (in response to Recho)

Hi Recho,

try delete --- /lsi_mr3.v00 in boot.cfg on USB flash...
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7. Re: Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

dGeorgey Oct 11, 2013 4:19 AM (in response to Recho)

Like vlho said, deleting it will make your ESXi alive.

There is a similar issue reported on some other thread. http://homeservershow.com/forums/index.php?/topic/6189-issues-installing-esxi-on-a-hp-n40l-microserver/?p=69493--
There also the fix was to delete it.

~dGeorgey
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8. Re: Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

Recho Oct 11, 2013 4:31 AM (in response to dGeorgey)

Thank you both
Yes, it is passing but stopped at another followed step
Do I need to modify another configuration file?

Thanks
Recho
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9. Re: Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

dGeorgey Oct 16, 2013 1:20 AM (in response to Recho)

Please try this,

Remove the follwoing from boot.cfg:

Delete -> LSI_MR3.V00
Make a copy of LSI_MSGP.V00 and name it LSI_MR3.V00

Then you get to the install.

~dGeorgey
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10. Re: Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

amusonda Oct 19, 2013 9:11 PM (in response to dGeorgey)

The Fix mentioned above does work, but I think the real problem begins with not using HP's custom ESXi images.
Customize VMware ESXi Images for HP ProLiant Servers

-Abner
1 person found this helpful
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11. Re: Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

TechMirtra Oct 23, 2013 3:11 PM (in response to amusonda)

The same issue happens with HP Proliant DL320e Gen8 in both ESXi 5.5 standard Image and ESXi 5.5 HP Custom Image.
The fix indicated by dGeorgey works, deleting LSI_MR3.V00 and making a copy of LSI_MSGP.V00 and name it LSI_MR3.V00

However it appears a new problem during the installation, the ESXi 5.5 standard image doesn't detect the logical volumes created in the SmartArray B120i, it only detects the physical disks. This is why it is recommended to download ESXi 5.5 HP Custom image to skip this problem
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12. Re: Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

Kilted_scot Oct 23, 2013 4:00 PM (in response to Recho)

I have the same problem as Recho. However my problem occurs on a Dell PowerEdge 1900.

(I don't care about supportability since this is a lab)

I tried all of the solutions mentioned in this thread, and although they solved the first hand before installation started, they didn't solve the missing /tardisk/LSI.... error.

I was also installing from a USB flash drive.

The solution for me was to burn a DVD and install from that.

I didn't make any modification to the ISO that I burned, and the installation went smoothly.

Hope this helps.
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13. Re: Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

djet Nov 15, 2013 6:52 AM (in response to Kilted_scot)

Same for me, only CD installation worked with no modifications and no errors.
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14. Re: Install VMware ESXi 5.5.0 issue on HP ProLiant DL380p Gen8

srobakhiptsg Nov 19, 2013 2:16 PM (in response to amusonda)

Actually it DOES happen with the HP custom image as well. Ran into this today on a G8 380 with a P420i controller. Using this image: VMware-ESXi-5.5.0-1331820-HP-5.71.3-Sep2013. Trying the del/rename fix above now. Fingers crossed. What a PITA.
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