Hi,
I am trying to get Fusion 6 running on my test Mavericks Partition. I am running preview 7 OS X 10.9 (13A569) the install seemed to go fine but I keep getting "Internal Error" messages when trying to start a VM. I followed the uninstall instructions in the KB and installed again but I am still getting the error:
Syslog doesn't seem to have anything interesting.
VMFusion Log is attached there are some error messages in there that might be relevant.
I have Server Installed and I am set up for Open Directory.
Any suggestions pls?
Adrian
That's only one of the logs we generate; could you run "Help > Collect Support Information" and attach that file?
Was this VM created with an earlier version of Fusion? Does a newly created VM also fail?
OK. I've filed bug 1093660
Thank you!
jeff
Thanks!!!
Adrian
Hi, the fusion log in the uploaded bundle shows some errors regarding disk files that are associated with the Windows 7 VM ("Virtual Disk-s001.vmdk" -- "Virtual Disk-s011.vmdk"). Have you tried starting a different VM? Could you check to see if $HOME/Library/Logs/VMware/ or $TMPDIR/vmware-$USER contains any file named vmware-vmx-*.log? Thank you.
> Hi, the fusion log in the uploaded bundle shows some errors regarding disk files that are associated with the
> Windows 7 VM ("Virtual Disk-s001.vmdk" --"Virtual Disk-s011.vmdk"). Have you tried starting a different VM?
Yes I tried 2 VM's - the Win7 you mention, and an XP VM which gave the same error - so I stopped. I still could try a couple of Linux VM's that have not been touched by v6.0
If you want....
> Could you check to see if $HOME/Library/Logs/VMware/ or $TMPDIR/vmware-$USER contains any file named
> vmware-vmx-*.log? Thank you.
Tomorrow AM, as I must run off to a softball game!
jeff
Hi, thank you for reporting this issue. Could you also check $HOME/Library/Logs/VMware/ and $TMPDIR/vmware-$USER for log files of the pattern vmware-vmx-*.log? If there is none, would you mind doing the following?
- Add the following line to $HOME/LIbrary/Preferences/VMware Fusion/config (please feel free to change the file path to something else)
vmx.log.temporaryFileName = "/tmp/vmx-temp.log"
- Start the VM. After the error is observed, attach the file specified above.
Thank you.
> Hi, thank you for reporting this issue. Could you also check
> $HOME/Library/Logs/VMware/
Nothing in this directory.
> and $TMPDIR/vmware-$USER for log files of the
> pattern vmware-vmx-*.log? If there is none, would you mind doing the
> following?
- Add the following line to $HOME/LIbrary/Preferences/VMware Fusion/config (please feel free to change the file path to something else)
vmx.log.temporaryFileName = "/tmp/vmx-temp.log"
There is no config file here.
- Start the VM. After the error is observed, attach the file specified above.
> Hi, thank you for reporting this issue. Could you also check
> $HOME/Library/Logs/VMware/ and $TMPDIR/vmware-$USER for log files of the
> pattern vmware-vmx-*.log? If there is none, would you mind doing the
> following?
> - Add the following line to $HOME/LIbrary/Preferences/VMware Fusion/config
> (please feel free to change the file path to something else)
> vmx.log.temporaryFileName = "/tmp/vmx-temp.log"
That file [ config ] does not exist on my system. Cannot edit it. Do I need to add it, or is there a bigger issue in that it doesn't exist at all?
In fact, niether file exists in the locartions suggested.
Any other suggestions?
jeff
Thank you for checking, Jeff. Please create the file $HOME/LIbrary/Preferences/VMware Fusion/config and add that one line. That would direct the early log output of the VM to the file specified.
Whoa. It's installing v6 Tools, the vm is behaving... just rebooted the vm, and it running fine ( so far! )
Really, that was it, huh?
It appears the VM encountered problem creating the temporary log file in the default location $HOME/Library/Logs/VMware/. Could you check the permission of that directory (ls -ld)?
...
drwxrwxr-x 2 root admin 68 Jan 16 2013 VMware/
drwxrwxr-x 10 root admin 340 Sep 23 13:10 VMware Fusion/
...
Thanks again. If you change the ownership of those directories to your user instead of root, you should be able to run VMs without the configuration option "vmx.log.temporaryFileName".
I 'll change the filename tomorrow, and test it out.
thanks!,
jeff
I deleted the 'config' file that you asked me to create, and all is good!
Musta been the permissions of the directorys' - wonder what changed?
I ran v5 VMWare and made sure all VM's were shut down before I installed v6, so maybe the v6 installer bonked a directory?
I dunno, but it's behaving now...
jeff
Hello,
I think I am having a similar issue, however I'm not as technical and require assistance.
From what I have read you are going to /Library/Logs/VMware and checking the permissions?
ls -ld gets me
drwxr-xr-x 4 root wheel 136 26 Oct 22:45
My issue is when I try to launch any of my VM's even if I recreate them again, I get "Internal Error" from within VMware
I am on Mavericks, running VMware 6.0.1
Thank you very much for any help you can provide.
Message was edited by: jesseanger *Added photo