12 Replies Latest reply on Jun 5, 2013 4:25 AM by ender`

    NT4 shutdown UI problem still present

    ender` Enthusiast

      The UI problem I reported for VMWare Workstation 9 when doing Shut down guest is still present in the current tech preview.

        • 1. Re: NT4 shutdown UI problem still present
          WoodyZ Guru

          I sincerely doubt that VMware will address with any priority issues of an OS that has been unsupported since June 30, 2004 with the last release being July 26 2001, almost 13 year ago, and has had no security updates for for quite some time!

          • 2. Re: NT4 shutdown UI problem still present
            ender` Enthusiast

            It's still a supported guest OS, and the problem is actually in VMWare's UI (I can imagine the same problem happening if a newer guest OS freezes while shutting down).

            • 3. Re: NT4 shutdown UI problem still present
              WoodyZ Guru

              I'm talking about supported by Microsoft not VMware and while it may still be supported by VMware nonetheless because it is no longer a mainstream supported OS any minor issues it has while being virtualized will never be high on a priority list.  That's the point I was trying to make!

              • 4. Re: NT4 shutdown UI problem still present
                ender` Enthusiast

                The point is that after you choose "Shutdown guest" in VMWare's GUI, all shutdown options become disabled until the virtual machine shuts down on it's own. If this fails for some reason, you're stuck with having to kill the process manually. NT4 just makes it trivial to reproduce the problem.

                • 5. Re: NT4 shutdown UI problem still present
                  WoodyZ Guru

                  The thread you referenced, "The UI problem I reported for VMWare Workstation 9", was for Windows NT and I didn't see reference to other OSes breaking the UI however as far as all the manufacture still supported mainstream OSes I've run in VMware Workstation 9 none have had any issues shutting down.  I guess I should count myself as lucky.

                  • 6. Re: NT4 shutdown UI problem still present
                    dariusd Virtuoso
                    User ModeratorsVMware Employees

                    As ender` writes, it is a general UI problem that happens to only manifest with Windows NT 4 guests, but could potentially affect other guests as well: Any guest with VMware Tools to support shutting down the guest OS, but without the capacity to actually power off the VM, or possibly other scenarios where some component hangs during shutdown.

                     

                    We still have an internal bug opened to track the issue, but as WoodyZ suggests, we do have to prioritize according to customer impact (and hence age and prevalence of the known affected guest OSes).

                     

                    Thanks,

                    --

                    Darius

                    • 7. Re: NT4 shutdown UI problem still present
                      ender` Enthusiast

                      A simple workaround would be to not disable the "Power off" entry in the Power menu.

                      • 8. Re: NT4 shutdown UI problem still present
                        continuum Guru
                        vExpertUser ModeratorsCommunity Warriors

                        Newer guest OS have support for ACPI - NT 4 did not have support for ACPI.

                         

                        So shutting down a NT 4 VM while the VM uses virtual hardware of the latest versions will not work.

                         

                        If you really need a full shutdown try a VM with older virtual hardware

                        • 9. Re: NT4 shutdown UI problem still present
                          dariusd Virtuoso
                          User ModeratorsVMware Employees

                          When ender` originally reported the problem, I tried configuring APM (Advanced Power Management) for an NT4 guest to see if that was a possible workaround, but I couldn't get that to work.  APM itself was functioning, because my test programs could happily do an APM power-off of the VM, but NT4 was not happy with it for some reason.  I didn't think to try an older hardware version, though... Interesting...

                          --

                          Darius

                          • 10. Re: NT4 shutdown UI problem still present
                            ender` Enthusiast

                            APM shutdown as described here works for me regardless of HW version, but only if I choose Start > Shutdown in the guest. Triggering shutdown through VMWare's UI just results in "It is now safe to torun off your computer."

                            • 11. Re: NT4 shutdown UI problem still present
                              dariusd Virtuoso
                              User ModeratorsVMware Employees

                              Huh.  That is a very interesting data point, ender`.  Since you reported the issue with the VMware UI shutdown, I was probably using that when I tried APM.  I wonder why the behavior of that differs from a manually-initiated Start > Shutdown... I would expect it to be the same.  Maybe there is some other problem in Tools there.  Thanks for the info!

                              --

                              Darius

                              • 12. Re: NT4 shutdown UI problem still present
                                ender` Enthusiast

                                I did mention that in the original thread, and it's even mentioned in the article.

                                I also noticed something else: if you click "Shut Down" button on the login screen, the dialog box offers you 3 options - Shutdown, Shutdown and Restart, and Shutdown and Power Off. The first option also doesn't power off the VM, but leaves you on the "It is now safe to turn off your computer." dialog.