5.0.2 crashing

[thalesj]

Upgraded to 5.0.2 Fusion, and it kept crashing to a DOS enviornment.

This has seemed to have stopped, but am still noticing it to be very buggy.

IE: Can't open MAIL via METRO UI.. just gives me blank screen.

[jeffybud]

I upgraded to VMWare 5.0.3 with OSX 10.8.3 but still am not able to run my Java apps.  I cannot believe this is not fixed yet.  I need these applications to do my work.  It looks like I'm going to have to abandon Fusion (they all run in Parallels).

[DallasJeff]

I'm having problems as well. It sure seems like Fusion is on life support and its getting close to the time when they pull the plug. They don't test and they blame Apple even though Parallels and Virtual box are fine.

Sent from my iPhone

[dariusd]

Hi jeffybud,

If you are running a Mac OS guest and encountering problems with Java applications crashing inside the guest (with "Exception Type:  EXC_BAD_ACCESS (SIGABRT), Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000003b0"), see this thread which discusses that specific problem.

Thanks,

--

Darius

[ColoradoMarmot]

This is a bug in Oracle's Java - there's nothing that Fusion can do about it.  Pester Oracle.

[DallasJeff]

Whom can we "pester" for the bugs you won't fix ??

[jeffybud]

I have a case open with VMWare and have been told to downgrade to 5.0.1 (which did not fix my problem). I don't see how it could be a Java issue if it works under Parallels with the same OS and Java load.

I just wonder if VMWare would be nice enough to refund my Fusion purchase since it has never been able to run what I need.

I went immediately to Fusion when I needed a Mac VM solution because of the name and the fact I work with ESXi daily. I wish they would put some effort into fixing these issues. I've been waiting months.

Sent from my iPad

[WoodyZ]

I just wonder if VMWare would be nice enough to refund my Fusion purchase since it has never been able to run what I need.

I doubt it since it is available for a free 30 day trial so as to make sure it meets ones needs/wants before purchasing!

[dariusd]

If you're still encountering problems with Fusion 5.0.3 and Mac OS X 10.8.3, it should be trivial for you to now provide a detailed description of the problem and a support information bundle.  I'm more than willing to be pestered for specific and well-described issues. 

Cheers,

--

Darius

[sncooper]

I have upgraded to 10.8.3 and then Fusion 5.0.3 ..

I no longer have the crashing issues related to OSX video drivers.

I now seem to have a new problem - the whole system freezes when switching between VM's - the mouse locks, the MacBook Pro Retina gets really hot and the fans come on full.

I left it for about 5 minutes and it did not come back, so I had to switch off the machine

I've only had 5.0.3 for 2 days, and this has happened three times now during my normal daily usage (I run a Windows 7 VM, Windows XP VM, and Debian VM)

I have not changed my way of working, this was all working OK under 5.0.1 up until the latest update.

This is my work laptop, I dont know what to do, I'm so deflated.

Is anyone else having this, or am I an isolated case?

(I'll get back to support to find out how to troubleshoot this.)

[sncooper]

In case it's now clear from my last note:

My machine started crashing when I updated to 5.0.2 in Novermber, so I reverted back to 5.0.1 and it has been working fine up until 2 days ago.

I updated to 5.0.3 2 days ago, and made sure I updated OSX to 10.8.3 first as requested.

[DallasJeff]

Darius D thinks everything is trivial and that they aren't responsible for or need to fix bugs. I have submitted many issues and nothing seems to be done. It took then almost 6 months to address a major issue. Who knows If they will ever address the "trivial" ones Darius, it is clear you are not here to help.

Sent from my iPhone

[dariusd]

Hi sncooper,

Let's start off by figuring out whether it was a change to Fusion or a change to Mac OS that is triggering this.  Could you try downgrading to Fusion 5.0.1 (again!) just to see whether the problem persists?

Regardless, you should probably start a new forum discussion for your issue instead of piling it onto this massively-overloaded thread.  Make sure you also mention whether you're using your VMs in single-window mode, in unity or in full-screen, and the method you're using to switch between them.

Cheers,

--

Darius

[sncooper]

Thanks Darius,

Happy to start another thread of course.

Is the 5.0.2 VMware crash this thread is about supposed to be resolved by the Apple 10.8.3 update or the 5.0.3 update?

5.0.2 was a VERY good version for me - very stable, until the Apple Video update.

I've stopped updating my Mac software unless it is absolutely necessary - I can't afford the downtime.

Kind Regards,

Simon

[dariusd]

Hi Simon,

The Mac OS X 10.8.3 update resolves the 3D graphics crashes in this thread (even though it is not mentioned in its release notes).  The feedback we're hearing for this Mac OS update is overwhelmingly positive.

The Fusion 5.0.3 update is an incremental update with very few targeted fixes (see its release notes).

Noting that installation of any update involves an element of risk (and should only be performed with a backup of any critically important data, and not right before any important deadlines!), my recommendation is to install both of these updates as soon as is reasonably convenient.

Cheers,

--

Darius

[sncooper]

Hi Darius,

The combination of OSX 10.8.3 and VMware 5.0.3 has not been a success for me.

VMware is hanging regularly, I got the Mac Beach Ball appear - I was (after 15 minutes) able to get back from Full Screen to Window mode, and found that VMware is "Not Responding" whereas the other app I had open (Mac Mail) was still working OK.

I was able to grab the Support information using the Help option and will open a ticket.

I have reveted back to 5.0.1, and so far it has worked troublefree - I'll see how this works out.

I'll open a new thread.

[jeffybud]

So it turns out that on Fusion 5.0.3 with OSX 10.8.3, my Java apps still won't run.  The apps run if I uninstall VMWare Tools, but once I reinstall, they won't start.  I receive no errors or event log messages.

[admin]

Hi Jeffybud,

Please send me a private message with the ticket numbers so I can take a look at the information you provided to the support team.

-Simon