PSOD on Dell R515 BIOS 2.0.2 - ESXi 5.0 Updatetd

[porschenm]

Hi,

today i had a Purple Screen on a new Dell R515 with the latest BIOS (2.0.2).

We bought 2 of these machines in 2012 with BIOS 1.10.0 and had no problems.

Yesterday i installed 2 additional R515 with BIOS 2.0.2 (installed in factory) and one of the two crashed last night.

Are there BIOS settings which i should disable?

Like DMA Virtualization ?

C1E ?

Power Settings to High Performance in BIOS instead of OS-Control?

On one of the new machines i try to downgrade the BIOS an firmware to the versions of the first 2 machines and will test it.

Regards Michael

[vmroyale]

Did you only update the BIOS, or all firmware also? I would probably see if other components need updating to the latest versions. I've had lots of interesting issues where updating everything solved a problem.

[memaad]

Hi,

Can we get screen shot of PSOD ?

Regards

Mohammed

[porschenm]

I did not update.

Dell delivered the last 2 Systems with newer versions.

I now downgraded to the same versions that are installed on the existing R515 systems.

Now i´m reinstalling ESXi 5 ...

I did not take a screenshot but i exportet the systemlogs with vi-client.

Is there a file which contains the PSOD message?

EDIT: And i disabled DMA Virtualization, because we do not need DirectPath I/O

[memaad]

Hi,

Yes,  in  folder  var , there is folder by name  core, there will be file vmkernel-zdump.

Regards

Mohammed

[porschenm]

And where in this 100 MB file can i find the PSOD-Message?

For what should i search with e.g. UltraEdit?

[porschenm]

I had the PSOD again, but nuw on the other machnine with BIOS 2.0.2

It starts with "CPU12 tried to re-acquire lock CpuSchedCore.12"

[memaad]

Hi,

Get the screen shot PSOD.

Regards

mohammed

[porschenm]

Here it is.

[memaad]

Hi,

After looking at PSOD screen, either you upgrade ESXI to 5.1 see if  issue still persist.  Else Raise support Request with VMware.

Regards

mohammed

[ActiveX2]

Are there any news to this post? I have the same PSOD with 4 HP BL465c Gen8 Blades.

Greets

Stefan

[memaad]

Hi,

I would request to file support request with VMware Support.

Regards

Mohammed

[porschenm]

I downgraded the BIOS on the two machines and had no problems since downgrade...

regards

michael

[ActiveX2]

I have opened a case but VMware have no solution at the moment. The logs with PSODs are submitted to the engineering team...

I'll check the actual BIOS and the options for a downgrade.

Stefan

[memaad]

Hi,

Can you give me support request number.

Regards

Mohammed

[ActiveX2]

I give you a private message with the SR#

[GBTurpin]

It appears this also affects Dell R815 servers...

After updating 4 of our servers to BIOS version 3.0.4, we started seeing PSOD.

Dell has sent is the 2.9.0 BIOS to revert the servers to, and VMware is looking into microcode issues with the most recent BIOSes.

[GBTurpin]

Oh yeah, Dell did not indicate that al of the other subsystems needed to be down graded too, but I did ask.

[wojtowvm]

I'll add a me-to here.   Dell R515, updated to 2.0.2 BIOS last week, ESXi5.0  have had two PSOD since then.   Has never crashed prior to this. Just downgraded to older BIOS and hoping for the best.

[porschenm]

I wonder why the 2.0.2 is still in the download list for my R515 with ESXi 5.0 selected as OS.

Who will solve the problem, vmware or dell?