Account Locked

[nshetty]

Hello All,

I am located in India and my vmware certification account is locked.

Since 2 weeks i hvae opened 3 tickets asking for help in resolving the issue. I havent received any response apart from the auto generated email when the request was raised.

I had sent a email to eduoperations and certification@vmware.com.

I am really feeling bad as i have sent multiple emails asking for help and none responding.

Is there a phone number for India certification team, somebody please update.

Hope for a early reply.

Cheers

[scott28tt]

So this is your myLearn account right?

I've not heard of one being locked before.

This page might help: http://mylearn.vmware.com/remember.cfm?ui=www_cert

Alternatively, call your local VMware office: http://www.vmware.com/company/office_india.html

[nshetty]

Hello Scott,

Thank you for your response.

I had tried resetting using the user name, tried calling the local office. No go. Nobody even tried to listen to me. Multiple tickets to certification has been created, none responds. 

I havent received my certs for VCP5-DT that was cleared 2 months ago

I would try reaching the NA team today and check if they would also ignore.

Overall, tired of VMware certification team.

[scott28tt]

Sending multiple emails raises multiple tickets, which actually slows down the overall process for getting issues resolved as the team then have to spend time consolidating the tickets.

I have sent you a private message just now which should help you.