Why does it take so long to update your status in VMware portal ?

[StuartB20111014]

Hi,

I recently passed my VCP exam. Yay. However, as per my last exam, it takes weeks to update your status. I really don't see why it needs to take up to 4 weeks to update their website, as I am sure it is not manual. Does anyone have any idea why it takes so long?

[nielse]

The team behind it has to handle a lot of requests. This is why it takes a while. Best thing you can do is just wait or if you are in a hurry e-mail them at certifications@vmware.com.

[scott28tt]

Have you had an email from the Certification team yet?

You will be asked to confirm your shipping adress and a couple of other tasks - they won't update your transcript til you've completed those tasks.

Check your spam/junk email folder in case your email system has trapped the email.

[StuartB20111014]

I just looked at my pending tasks on the website and have none. All my details are correct as I passed my VCA4-DT a while back. Just a waiting game I guess. I did email them to give them a gentle nudge so I am sure if I have any outstanding actions, they will let me know!

[scott28tt]

Was it VCP5-DV that you passed? If so, have you met the training requirement?

I only ask as VCA4-DT doesn't have such a requirement, but VCP does...

[StuartB20111014]

No, The exam passed was VCP4. I have also met the training requirements for the VCP4 as I did the ICM for it ages (and ages) ago and it shows up in my training portfolio on the VMware site.

[scott28tt]

From what you've said, you should have received an email from the team as per my first reply.

Now you've contacted them I would suggest to wait for their reply.