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andydev6
Contributor
Contributor

Convertor Fails at 1%

Hi,

   Last night i tried to Clone one of our Citrix servers (Windows 2003 R2 SP2) but it kept failing at 1%. The server was powered down for the process and i had created a new Volume on our HP SAN for the destination of the new VM. The target volume fo the new VM is connected via iSCSI

The Source server has 2 Drives but in the process i only wanted to clone the OS (C:/) which is approx 60gb in size but only approx 30 gb in use. The target volume i created is 60gb.

I have roamed about the forums looking for answers but there are so many variables of the logs i am seeing for other people i thought i would share mine.

Using ESXi 4.1.0 build 582267

Using VMware convertor standalone client 4.3.0 build 292238

Can anyone help with the below logs?

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[#1] [2012-10-12 15:04:22.901 02616 info 'Libs'] HOSTINFO 355407376 @ 3020595Hz -> 0 @ 1000000Hz
[#1] [2012-10-12 15:04:22.901 02616 info 'Libs'] HOSTINFO ((x * 2843788919) >> 33) + -117661379
[#2] [2012-10-22 18:58:14.322 02616 info 'Libs'] [ADS] GetTokenInformation failed: 1312
[#3] [2012-10-22 18:58:18.534 03900 info 'Libs'] [ADS] GetTokenInformation failed: 1312
[#3] [2012-10-22 18:58:21.701 02560 error 'App'] Found dangling SSL error: [0] error:00000001:lib(0):func(0):reason(1)
[#3] [2012-10-22 18:59:05.728 06204 info 'App'] ConverterConnection: KeepAlive timer canceled, StopKeepAlive succeeded
[#3] [2012-10-22 18:59:05.737 06204 info 'vmomi.soapStub[0]'] Resetting stub adapter for server PIPE:\\.\pipe\vmware-converter-worker-soap : Closed
[#4] [2012-10-22 20:07:26.448 02464 info 'Libs'] [ADS] GetTokenInformation failed: 1312
[#4] [2012-10-22 20:07:26.979 02464 error 'App'] Found dangling SSL error: [0] error:00000001:lib(0):func(0):reason(1)
[#4] [2012-10-22 20:15:48.502 02812 info 'App'] Connecting to host VCENTER-DR1 on port 443
[#4] [2012-10-22 20:15:48.798 02812 info 'App'] Authenticating user andyadmin
[#4] [2012-10-22 20:15:48.876 02812 info 'App'] Connecting to host VCENTER-PR1 on port 443
[#4] [2012-10-22 20:15:48.923 02812 info 'App'] Authenticating user andyadmin
[#4] [2012-10-22 20:15:48.985 02812 info 'App'] Reusing existing VIM connection to VCENTER-PR1
[#4] [2012-10-22 20:15:49.001 02812 info 'App'] Scheduled timer canceled, StopKeepAlive succeeds
[#4] [2012-10-22 20:15:49.016 02812 info 'vmomi.soapStub[2]'] Resetting stub adapter for server TCP:VCENTER-DR1:443 : Closed
[#4] [2012-10-22 20:15:49.032 02812 info 'vmomi.soapStub[3]'] Resetting stub adapter for server TCP:VCENTER-PR1:443 : Closed
[#4] [2012-10-22 20:15:49.048 02812 info 'App'] Connecting to host VCENTER-PR1 on port 443
[#4] [2012-10-22 20:15:49.079 02812 info 'App'] Authenticating user andyadmin
[#4] [2012-10-22 20:15:49.126 02812 info 'App'] Scheduled timer canceled, StopKeepAlive succeeds
[#4] [2012-10-22 20:15:49.157 02812 info 'App'] ComputeResource for vim.ResourcePool:resgroup-126 is vim.ClusterComputeResource:domain-c125
[#4] [2012-10-22 20:15:49.422 02812 info 'vmomi.soapStub[4]'] Resetting stub adapter for server TCP:VCENTER-PR1:443 : Closed
[#4] [2012-10-22 20:15:49.422 02812 info 'App'] Created new scheduler item with id = "1", firstTimeToRun = "2012-10-22 20:15:49.048", source = "", targetRPOInMinutes = "0". -- __thiscall Converter::Server::Scheduler::SchedulerItemImpl::SchedulerItemImpl(const class Converter::Server::Scheduler::SchedulerItemSpec &,const int &,const class boost::shared_ptr<class Converter::Server::Scheduler::SchedulerEnv> &,const class Vmacore::Ref<class Vmacore::Service::Logger> &,const class boost::optional<class Converter::VdbConnection &> &) ("d:/build/ob/bora-292238/bora/sysimage/ufad/server/scheduler/schedulerItemImpl.cpp:87")
[#4] [2012-10-22 20:15:49.422 02812 info 'App'] scheduler item with id="1" created -- int __thiscall Converter::Server::Scheduler::PriorityQScheduler::AddSchedulerItem(const class boost::shared_ptr<class Converter::Server::Scheduler::SchedulerItemSpec> &,const class boost::optional<class Converter::VdbConnection &> &) ("d:/build/ob/bora-292238/bora/sysimage/ufad/server/scheduler/priorityQScheduler.cpp:46")
[2012-10-22 20:15:49.484 02708 info 'App'] Scheduler scheduling item 1 to run at time = 2012-10-22 20:15:49.484. -- void __thiscall Converter::Server::Scheduler::SimpleScheduler::Run(void) ("d:/build/ob/bora-292238/bora/sysimage/ufad/server/scheduler/simpleScheduler.cpp:88")
[2012-10-22 20:15:49.500 02500 info 'App'] Connecting to host VCENTER-DR1 on port 443
[2012-10-22 20:15:49.531 02500 info 'App'] Authenticating user andyadmin
[#4] [2012-10-22 20:15:49.547 03900 info 'App'] ConverterConnection: KeepAlive timer canceled, StopKeepAlive succeeded
[#4] [2012-10-22 20:15:49.547 03900 info 'vmomi.soapStub[1]'] Resetting stub adapter for server PIPE:\\.\pipe\vmware-converter-worker-soap : Closed
[2012-10-22 20:15:49.609 02500 info 'App'] Connecting to host VCENTER-PR1 on port 443
[2012-10-22 20:15:49.640 02500 info 'App'] Authenticating user andyadmin
[2012-10-22 20:15:49.703 02500 info 'App'] Reusing existing VIM connection to VCENTER-PR1
[2012-10-22 20:15:49.718 02500 info 'App'] Scheduled timer canceled, StopKeepAlive succeeds
[2012-10-22 20:15:49.718 02500 info 'vmomi.soapStub[5]'] Resetting stub adapter for server TCP:VCENTER-DR1:443 : Closed
[2012-10-22 20:15:49.718 02500 info 'vmomi.soapStub[6]'] Resetting stub adapter for server TCP:VCENTER-PR1:443 : Closed
[2012-10-22 20:15:49.921 06756 info 'App'] [task,332] [task-18] -- BEGIN -- Convert
[2012-10-22 20:15:49.921 06756 error 'App'] Found dangling SSL error: [0] error:00000001:lib(0):func(0):reason(1)
[2012-10-22 20:15:50.046 02464 error 'App'] Failed to send response to the client: The pipe is being closed.
[2012-10-22 20:15:50.062 02500 info 'App'] Started task "task-18" for job="job-267", item ="1" -- void __thiscall Converter::Server::Job::JobProcessorImpl::StartProcessingJobs(void) ("d:/build/ob/bora-292238/bora/sysimage/lib/converter/server/job/jobProcessorImpl.cpp:351")
[2012-10-22 20:15:50.171 06756 info 'App'] [taskSpec,464] [task-18] [TaskMap] task-18:task-1
[2012-10-22 20:16:45.475 06756 error 'App'] [task,344] [LRO] Unexpected Exception: converter.fault.CloneFault
[2012-10-22 20:16:46.005 06756 info 'App'] [task,373] [task-18] -- ERROR -- Convert: converter.fault.CloneFault
(converter.fault.CloneFault) {
   dynamicType = <unset>,
   faultCause = (vmodl.MethodFault) null,
   description = "converter.fault.ConverterFileFault",
   msg = "",
}
[2012-10-22 20:16:46.021 06756 info 'App'] [diagnosticManager,260] Retrieved taskInfo for "converter.task.Task:task-18" mapping it to "converter.task.Task:task-18".
[2012-10-22 20:16:46.021 06756 info 'App'] [diagnosticManager,300] The task with id = "task-18" was found to be a "recent" task.
[2012-10-22 20:16:46.021 06756 info 'App'] [diagnosticManager,314] No existing log bundle found for task with id = "task-18". The task is still "recent" so a log bundle will now be generated for it.
[2012-10-22 20:16:46.036 06756 info 'App'] [diagnosticManager,756] Retrieving task related diagnostics for server task with id = "task-18".
[2012-10-22 20:16:46.130 02716 info 'App'] Suspended 1 scheduler items for job (job-267) -- void __thiscall Converter::Server::Job::JobProcessorImpl::SuspendJobAux(const class Converter::Server::Job::InternalJob &,class Converter::VdbConnection &) ("d:/build/ob/bora-292238/bora/sysimage/lib/converter/server/job/jobProcessorImpl.cpp:823")
[2012-10-22 20:16:48.173 06756 info 'App'] ConverterConnection: KeepAlive timer canceled, StopKeepAlive succeeded
[2012-10-22 20:16:48.173 06756 info 'vmomi.soapStub[7]'] Resetting stub adapter for server PIPE:\\.\pipe\vmware-converter-worker-soap : Closed
[#2] [2012-10-23 09:07:04.023 02464 info 'App'] [diagnosticManager,336] Generating Converter.Server log bundle with no task logs.
[#2] [2012-10-23 09:07:04.039 02464 info 'App'] [diagnosticManager,357] Generating Converter.Server log bundle.

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1 Reply
POCEH
VMware Employee
VMware Employee

The worker log is more useful in this case, also you sould try the conversion with Converter 5.0

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