1 Reply Latest reply on Oct 12, 2012 5:30 AM by Plamen

    Converter Standalone not prompting to install agent

    djflux Enthusiast

      I'm trying to convert a powered-on physical machine via Converter Standalone 5.0.  When I try to "View source details" or just click next in the wizard the Converter software tells me it can't contact the remote machine. 


      There is no firewall turned on on the client and I can remotely manage and connect to the machine so I don't believe it's a network issue.


      Did I not install the Converter Standalone properly?


      Converter has always prompted me to install the agent is one wasn't installed but it is not doing that in this case.  And it doesn't prompt me for any client even for a client on the same broadcast domain (same subnet/VLAN).


      Am I missing something dumb?


      Thanks for your help,

      Flux aka Andy.