9 Replies Latest reply on Apr 21, 2015 2:51 AM by NikW

    vCenter Server Appliance 5.1 - Wizard/Config fails

    Dennist777 Novice

      This is my inital step into the Vmware world and it isn't going well.

       

      Downloaded the latest vCenter Server appliance  5.1.0.5100 and created a new VM in VMware Workstation 8.0.4.

       

      Started the VM and let it work it's way through the install.

       

      browse (Firefox 15.0.1) to https://10.1.5.7:5480 and I log in using root & the default password.  Get the EULA & accept.

       

      The wizard starts.  Select the config with default settings then select Start.

       

      During SSO I get:

      Failed to execute '/usr/sbin/vpxd_servicecfg sso write embedded embedded     CENSORED  CENSORED':
      VC_CFG_RESULT=702(Error: An unexpected error ocurred during the installation of the appliance SSO service. Please collect a support bundle and file a service request.)

       

      Starting vCenter Server I get:

      Failed to execute '/usr/sbin/vpxd_servicecfg sso write embedded embedded     CENSORED  CENSORED':
      VC_CFG_RESULT=702(Error: An unexpected error ocurred during the installation of the appliance SSO service. Please collect a support bundle and file a service request.)
      Failed to execute '/usr/sbin/vpxd_servicecfg service start':
      VC_CFG_RESULT=101(Error: vCenter Server failed to start.)

       

       

      I thought that a fully packaged VM with a wizard would at least give me a nearly functioning setup.

       

      I've tried setting the hostname/static IP.  No difference

      Configure database was set to embedded by the wizard.  Since this will be a small installation (2 ESXi hosts, <30 clients) that should be sufficient.

      Trying to change the SSO deployment type always fails with "Error: VPXD must be stopped to perform this operation."

      Configure Authentication/Configure Services don't go anywhere.

       

      Trying a custom configuration gave the same results.

       

      Anyone have an idea as to what I'm doing wrong?

        • 1. Re: vCenter Server Appliance 5.1 - Wizard/Config fails
          DJTernes Lurker

          I'm seeing exactly the same thing. Fresh download (MD5 verified) of the vCenter Appliance. Anyone have any ideas?

           

          Edit: For what it's worth, I tried setting up an ESX "host" vm in Workstation, connecting to that "host" with the vSphere client, and importing the vCenter Appliance OVF. I started up the Appliance VM, ran the wizard, and experienced NO SSO problems. Everything worked fine.

           

          So the question is, was the issue a problem with running the appliance on workstation, or maybe something to do with my network settings. I'm not sure. Seems odd that we'd experience this problem on workstation. This is the first instance of "really bizare" behavior I've seen with Workstation.

           

          Granted I'm just using this as a "playing around" lab, so I'm not going to worry too much, but still, this is odd.

          • 2. Re: vCenter Server Appliance 5.1 - Wizard/Config fails
            R0bvdW3l Lurker

            Same issue here. Running vCenter appliance in VM on Workstation 9.0.1 but not on a nested ESX. Any clues anyone?

            • 3. Re: vCenter Server Appliance 5.1 - Wizard/Config fails
              R0bvdW3l Lurker

              Aborted the wizzard.

               

              Have stopped some services (mainly vmware-vpxd and vmware-sso) by logging in through SSH:

               

              service vmware-vpxd stop

               

              After this, I could log in to the vcenter:5480 page again and test the vcenter database settings (which worked) and activate the embedded database for SSO as well.

               

              Now I could start the vCenter services through the START button on the summary screen et voila: it works

              • 4. Re: vCenter Server Appliance 5.1 - Wizard/Config fails
                badgerx Novice

                I suspect the main problem here is not setting a FQDN under the IP settings. Once I set vcenter.mydomain.com I could complete the setup using the wizard and default settings.

                 

                My steps

                Check NTP on ESXi host correct

                Connect using browser

                Accept EULA.
                Cancel the setup wizard
                System | Time Zone | Set Accordingly
                Network | Address | Set static IPV4 | Set Auto IPV6 | Set DNS. Be sure to set a FQDN i.e. vcenter.mydomain.com

                 

                Reconnect to new IP
                vCenter Server | Utilties | Setup Wizard
                Select Configure with default settings.

                Next
                Summary should have:
                Database: Embedded
                SSO: Embedded
                SSO Database: Embedded
                AD Enabled: No
                Start

                • 5. Re: vCenter Server Appliance 5.1 - Wizard/Config fails
                  Hiney Enthusiast

                  It also means the DB is down or not setup too.

                  • 6. Re: vCenter Server Appliance 5.1 - Wizard/Config fails
                    francino Lurker

                    Hello Guys,

                    I go the same same problem but still not able to get a vmware server appliance over vmware workstation 8.0 when deploying the wizzard I get

                    over database and sso field:

                     

                    Failed to execute '/usr/sbin/vpxd_servicecfg sso write embedded embedded     CENSORED  CENSORED':
                    VC_CFG_RESULT=702(Error: An unexpected error ocurred during the installation of the appliance SSO service. Please collect a support bundle and file a service request.)
                    Failed to execute '/usr/sbin/vpxd_servicecfg service start':
                    VC_CFG_RESULT=101(Error: vCenter Server failed to start.)

                     

                    I have tried above workaround but same behavior, that is, disabling over ssh the vmware-sso and vpxd service and using static address with FQDN ? Any other possible idea ?

                     

                    Thanks,

                    • 7. Re: vCenter Server Appliance 5.1 - Wizard/Config fails
                      pbraren Enthusiast
                      VMware Employees

                      On ESXi, a simple tweak to the /etc/hosts file of the appliance does the trick, for folks with the "VC_CFG_RESULT=702" error because they set a fixed IP and changed the hostname

                      I detailed this over here:

                      TinkerTry IT @ home | vCenter Server Appliance 5.5 in a home lab, without SSO errors

                       

                      Perhaps it'd work for your 5.1?  Also check also that your settings for the appliance VM have clock sync via VMware Tools set.

                      (I realize this post is rather old)

                      • 8. Re: vCenter Server Appliance 5.1 - Wizard/Config fails
                        artsycs Lurker

                        Just downloaded and ran the 5.5u2 Appliance and got the exact same result... many year and versions later. I'm a VMware Veteran... and am kinda annoyed that VMware is not addressing "out of box experience" items like this. Yes... I want you to get away from the MS dependent solution.... however... I do not want the install experience of setting up a Java/WebSphere/Oracle/n-tier solution. Everything has to have a default vanilla install option. The holly grail of next, next, next, finish, play. More complicated integrations and architectures need to be handled as "custom install" and developed/released second.

                        • 9. Re: vCenter Server Appliance 5.1 - Wizard/Config fails
                          NikW Lurker

                          I Had a similar issue whist running the wizard. I exited from wizard and went to "network" tab and appended the DNS suffix on to the hostname. re ran the wizard and it worked. I would ensure you have full DNS resolution too.