This question has been asked before but I haven't been able to resolve it. This happens with multiple (but not all) VMs on multiple hosts.
Host:
ESXi 5.0.0, 469512 running on Dell PowerEdge 1950. I have the Dell OpenManage components installed. I don't think it's the OM tools, because some VMs do have the IP address and DNS Name displayed on the same host.
Guest:
Centos 5.6, 32-bit, and Guest OS is set to Centos 4/5/6 (32-bit)
VMware-tools 8.6.0.6261 (build-425873)
VM version: 7 and 8
Problem: IP address, DNS name don't show on Summary tab for the VM in the vSphere client. Something else I've noticed - when connected to the host directly, the Guest OS: field of an affected VM is populated. When connected to vCenter, the Guest OS: field for the same VM is blank.
Troubleshooting (things that didn't work):
1. rebooted guest
2. uninstalled vmware-tools, re-installed vmware-tools
3. removed/re-added VM from host inventory.
4. restarted services.sh on host
5. from KB 1013371, added isolation.tools.setinfo.disable configuration option and set it to false. But since the parameter wasn't there in the 1st place, I don't think it had any effect.
Thanks for any and all suggestions. --Mike
Hi,
pl. check your video card settings to auto-detect video settings and reinstall VMware tools.
Thanks
SA
Can you run vim-cmd vmsvc/get.guest <VMID> and let me know, if the dns is displayed in the output
Here's the output. Thanks.
~ # vim-cmd vmsvc/get.guest 5
If you performed those steps in the order listed and you added a new vmx parameter then you need to power off the VM, remove from inventory, add the vm back in to inventory and power back on. That is the way a new parameter will be read in a vmx file.
According to the VMware HCL there is no listed Guest OS support for CentOS 5.x. I only see CentOS 4.x versions. That could be related. You may just have to add the ip address and dns name in the VM annotations field to remember what the VM info is until it is a supported version in case that is the cause.
Good luck
Interesting idea - we're running this server at runlevel 3 (no gui) but I know that some of the X11 packages are installed. Why do you think the video card would affect the operation of vmware-tools?
Mike
Those parameters are correctly displayed with other VMs running Centos 5.6 (on the same host). Which is really weird.
I think its supported :
Support for CentOS 5.8 has been introduced for these products:
http://blogs.vmware.com/guestosguide/
Have you tried this kb:
Woops you are right. I had the wrong options selected in my HCL search.
Might want to try restarting the vCenter server service or the management agents, its amazing how many odd little things get fixed by doing those things..
Hi,
You might also try re-starting the mgmt-vmware and vmware-vpxa services on the ESX server and then reconnect with the VI Client.
Yes, tried that KB and it had no effect.
This is ESXi 5.0.0 so I ran "services.sh restart" from the command line. Doesn't that restart all the services? To be safe, I also used the console to restart the management agents, but there was no change. IP and DNS name still do not appear on the Summary tab.
also try restarting the vcenter server service. also did you remove and readd the vm from inventory _after_ you followed that KB?
Hello,
Hope everything is ok.
We are facing this issue with many VM's on my environment. I have tried the steps in this VMware KB: Virtual machine IP Address and DNS Name not available on virtual machine Summary tab and it's still happening the same thing.
For us, it's really important to know how to fix this issue, since our monitoring tool require that the VM's to have this information in the Summary tab.
Hope someone can help me.
Regards,
Joe
Hi mpjames;
Try this solution: VMware Knowledge Base
Or:
Document Id
Symptoms
Cause
Resolution
To set the isolation.tools.setinfo.disable parameter to False: