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You probably have instructed the agent to auto deinstall during the previous conversions. The agent installs along with two drivers and sometimes deinstallation may require system reboot. Not sure whether this is your case.
You may try to install the agent manually on the source machine. The agent installer can be found on the machine where converter server is installed - %ProgramFiles%\VMware\VMware vCenter Converter Standalone\VMware-Converter-Agent.exe
Thanks for the suggestion of the manually install. The install did not complete on the source server received an error of 29142, Could not start service VstorMntApi1.0 driver.
did you already try installing converter inside of guest os of source ?
The problem turned out to be with the source server. The P2V works fine on another server. Thanks all for the suggstions.
I met the same problem, the website said the restart can be, but after I restart is not working, I don't know you is how to solve?
Thank you very much!
-------error 29142.could not start service vstor mntapi 1.0 driver(shared)
I suggest to install and use Converter 5.1