Download Patch Definitions In Progress

[RobBuxton]

Hi All,

We have an issue where the Download Patch Definitions job just remains "In Progress".

I've viewed the following thread and removed the 3.5 Patch definitions URL as per some of the suggestions.

http://communities.vmware.com/thread/216515

If I use the Download in the Update manager button to download the patch definitions everything works as expected. as does the Test connections button.

If I try and cancel the In Progress task, then the Cancel remains In Progress for ever.

We're running vCenter 4.1.0.

I'm not quite sure where to look for logs as to what's going on. I looked on the vCentre Server but there doesn't appear to be an obvious logs directory for the Updatemanager.

Cheers,

Rob.

[AdpPlt]

We had the same issue with the status when downloading patch definition  - 'scanning virtual appliance'

I also found the same fail to lock vm-xx error in C:\ProgramData\VMware\VMware Update Manager\Logs\vmware-vum-server-log4cpp.txt

[2012-04-19 13:54:03:358 'InventoryTree' 4100 ERROR]  [InventoryTree, 137] Timed out while acquiring the lock for vm-286

[2012-04-19 13:54:03:358 'InventoryTree' 4100 WARN]  [InventoryTree, 1636] Failed to lock vm-286; Timed out

Sure enough as several have posted, this was due to VMA applicance preventing the scan. Once powered down the scan completed first try after restarting the VUM service. Thanks to all who have contributed to this thread.

Is there any fix as we have the latest VMA and 4.1U2 builds. I'd rather not have to schedule a VMA power down during the scans..