hi guys
View 3.1.3 - ESX 3.5 update 5
I got a weird issue guys that a user tries to connect and it won't connect
on Wyse he gets "xxxxx-xxxxx-xxxx-xxxxxx-xxxx: Connection failed" and tries to reconnect "Reconnect to xxxxx-xxxxx-xxxx-xxxxxx-xxxx Time remaining: x seconds" and nevers connects. at the top of the that message window says RDP
and in Vmware View client i get the error "the connection to the remote computer ended"
sometimes after trying multiple times the desktop gets connected but
I don't know why sometimes work and sometimes do not
any idea what to check
the infraestructure was working ok
any logs to check or something?
thanks a lot
OK Kopper,
Good luck.
If you need a help, i´m here.
and mittim too.
lol :smileysilly:
the resolution of name with FQDN is correct ?
thid kb might solve
Thanks Mauro, it is a networking issue...
customer is checking DHCP issue or networking issue
Here is a KB article with log locations for VMware View, http://kb.vmware.com/kb/1027744. The KB is for 4.5 but it may still help you.
The issue seems to be isolated to a single user on multiple desktops? I would check all of the usual connectivity problems like DNS and Firewall on both connecting computer and VDI machine.
OK Kopper,
Good luck.
If you need a help, i´m here.
and mittim too.
lol :smileysilly: