13 Replies Latest reply on Apr 4, 2011 3:46 AM by DaIceMan

    Wyse P20 and View 4.6 PCoIP Secure Gateway

    eeg3 Master
    vExpert

      When we enable "Use PCoIP Secure Gateway for PCoIP connections to desktop" on our connection server, everything works fine for normal desktops both internally and externally; however, when this is enabled it seems to break authentication for our Wyse P20 zero clients. Once that box is checked, the login hangs at "Authenticating" then ultimately bombs at "View Connection Server Communicator Error." I don't even get to the point where I can select a desktop or even pick RDP or PCoIP. Unchecking the "Use PCoIP Secure Gateway for PCoIP connections to desktop" immediately fixes the issue and the P20 can again log in.

       

      The firmware for the device has been updated to 3.3.0. I've opened a case with Wyse which has been sent to Tier 2 support, but they have not gotten back to me yet.

       

      Has anyone else seen this issue before?