Make sure you have the proper ports opened on the firewall for the Security server. I will get a list of the ports.
hi, thx Ted, i'll check again
with view client for pc or mac, through the same security servers is working very well.
it's frustrating i cannot use the iPad app hehehe
I have the same error message but my Security Server is version 4.6 (installed new) and my Connection Server 4.6 (updated from 4.5)
When I make a Connection within our LAN directly to the Connection Server everything works fine.
If I connect via UMTS/3G with the security gateway, I get the error message:
Connection too slow via WAN
The Security Gateway is in the DMZ. On the firewall I have the port 4172 (TCP / UDP) enabled.
Make sure your Windows Firewall on the Virtual Dekstop has the TCP/UDP ports open as well. We had to explicitly list the ports for it to work.
If you have load balanced security servers it will not work. you need to connect directly to the box, not the LB IP. If your internal connection servers are load balanced, you cannot use the LB IP for the PCoIP Secure Gateway setting.
The first point in your instructions solved the problem!