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jo_strasser
Enthusiast
Enthusiast

VMware View for iPad - Connection too slow via WAN

Hi!

I haven´t any idea, but if I´m connecting via WAN to my VMware View Server, I got the following error after "Loading Desktop":

Desktop loading warning

Your desktop is loading too slowly,

please check your network.

After this:

Session Disconnected

Disconnect due to lost connection to server.

I´m using a VMware View 4.5 Environment (Security Server and some internal Replica´s)

Was the VMware View Client for iPad only supported with View 4.6?? (Upgrade was in planning phase in our company)

FYI: I´ve tried this with two desktops, one with PCoIP, the second with RDP, same issue.

Thanks, Hannes!!



Johannes Strasser / SDDC Architect @ Porsche Informatik GmbH
Twitter: @jo_strasser
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idle-jam
Immortal
Immortal

PCOIP in version 4.5 does not work over WAN via NAT. That is why you need 4.6 with the PCOP Software Gateway to work.

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jo_strasser
Enthusiast
Enthusiast

was it possible to configure the ipad client to use RDP??

so, it will work for 4.5 users...

thanks Hannes



Johannes Strasser / SDDC Architect @ Porsche Informatik GmbH
Twitter: @jo_strasser
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idle-jam
Immortal
Immortal

anyway the ipad client is not yet to released, i'm wondering are you referring to vmware view for ipad?

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jo_strasser
Enthusiast
Enthusiast

hi,

the client has been released:

http://itunes.apple.com/app/vmware-view-for-ipad/id417993697?mt=8

already in austria Smiley Wink



Johannes Strasser / SDDC Architect @ Porsche Informatik GmbH
Twitter: @jo_strasser
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jo_strasser
Enthusiast
Enthusiast

feature request:

configurable View Client for iPad which protocol should be used: PCoIP or RDP.

That brings compatibility.



Johannes Strasser / SDDC Architect @ Porsche Informatik GmbH
Twitter: @jo_strasser
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idle-jam
Immortal
Immortal

i was using the beta version. hopefully the ipad for my country will release soon ..

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jo_strasser
Enthusiast
Enthusiast

ah, ok...

apple has released the final in austria last night... take a look in your itunes store in a few hours Smiley Wink



Johannes Strasser / SDDC Architect @ Porsche Informatik GmbH
Twitter: @jo_strasser
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admin
Immortal
Immortal

The VMware View iPad client supports PCoIP only.  It will work with a View 4.5 deployment but it is not compatible with the View 4.5 Security Server.  If you need proxy access through a DMZ to your desktop with PCoIP you'll have to upgrade to View 4.6.

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jo_strasser
Enthusiast
Enthusiast

Thanks,

is it possible to upgrade the security server to 4.6 only (for the first step) ??

Thanks Hannes!



Johannes Strasser / SDDC Architect @ Porsche Informatik GmbH
Twitter: @jo_strasser
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Linjo
Leadership
Leadership

Yes, that should work fine!

// Linjo

Best regards, Linjo Please follow me on twitter: @viewgeek If you find this information useful, please award points for "correct" or "helpful".
jo_strasser
Enthusiast
Enthusiast

ok, thanks...

I will try this!!



Johannes Strasser / SDDC Architect @ Porsche Informatik GmbH
Twitter: @jo_strasser
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CianoKuraz
Enthusiast
Enthusiast

Same issue here, over WAN not working with same errors Smiley Sad

Alan Civita - RHCA - vCAP-DCD, vExpert2014
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jo_strasser
Enthusiast
Enthusiast

please try to only upgrade your security servers to 4.6...



Johannes Strasser / SDDC Architect @ Porsche Informatik GmbH
Twitter: @jo_strasser
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CianoKuraz
Enthusiast
Enthusiast

my infrastructure is already 4.6 Smiley Happy, and i've tried multiple security servers (even without security server via VPN) but no way

Alan Civita - RHCA - vCAP-DCD, vExpert2014
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admin
Immortal
Immortal

Make sure you have the proper ports opened on the firewall for the Security server.  I will get a list of the ports. 

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CianoKuraz
Enthusiast
Enthusiast

hi, thx Ted, i'll check again

with view client for pc or mac, through the same security servers is working very well.

it's frustrating i cannot use the iPad app Smiley Happy hehehe

Alan Civita - RHCA - vCAP-DCD, vExpert2014
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joerg201110141
Contributor
Contributor

Hello.
I have the same error message but my Security Server is version 4.6 (installed new) and my Connection Server 4.6 (updated from 4.5)

When I make a Connection within our LAN directly to the Connection Server everything works fine.
If I connect via UMTS/3G with the security gateway, I get the error message:
Connection too slow via WAN

The Security Gateway is in the DMZ. On the firewall I have the port 4172 (TCP / UDP) enabled.

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mattkr
Contributor
Contributor

Make sure your Windows Firewall on the Virtual Dekstop has the TCP/UDP ports open as well. We had to explicitly list the ports for it to work.

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markbenson
VMware Employee
VMware Employee

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