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bwolff
Contributor
Contributor

FAILED: Unable to create a VSS snapshot of the source volume(s). Error code: 2147754774 (0x80042316).

FAILED: Unable to create a VSS snapshot of the source volume(s). Error code:
2147754774 (0x80042316).

While running the converter I immediatly get the above error.

if I look at the system application event log

Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} [0x8007041d].

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peevs
VMware Employee
VMware Employee

Hello,

Snapshot can fail, for example if you have very little space on system drive, so VSS service cannot store the snapshot... however in this case error should be different.

Could you attach the logs (except you have some sensitive content in them)  ?

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bwolff
Contributor
Contributor

I have 43GB used with 93GB Free.

The Target drive is 120GB free.

Another observation, ntbackup.exe fails with similar error.

I tried http://support.microsoft.com/kb/2009513 and http://support.microsoft.com/kb/941956 without any success.

I can get to the logs later today.

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patanassov
VMware Employee
VMware Employee

Have you seen the release note about "A running P2V conversion task fail..." (http://www.vmware.com/support/converter/doc/conv_sa_43_rel_notes.html)?

Also, did you apply the fix mentioned in http://kb.backupassist.com/articles.php?aid=2978 ? (which seems more relevant than the release note as ntbackup also fails)

HTH

Plamen

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bwolff
Contributor
Contributor

Executiting the 2nd link produced errors.

LoadLibrary("vssui.dll") falied - the specified module could not be found

and

DllInstall in swprv.dll failed return code was :smileylaugh:x8000ffff

Also de-installed and re-installed Com +

the current error is

FAILED: Unable to create a VSS snapshot of the source volume(s). Error code:
2147549183 (0x8000FFFF).

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bwolff
Contributor
Contributor

Results of attempting ntbackup first, since it uses shadow copy as well.

Backup Status
Operation: Backup
Active backup destination: File
Media name: "test.bkf created 2/19/2011 at 9:38 PM"


Error returned while creating the volume shadow copy:80042301
Reverting to non-shadow copy backup mode.
Backup of "System State"
Backup set #1 on media #1

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