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PSL4401
Contributor
Contributor

ESX server disconnects from vCenter after 1 minute

I am building out a new ESX cluster and I was using this also as a testbed to upgrade from 3.5 to vsphere. However I am running into an issue that about a minute after a add a host to virtual center (currently 4 but also happened with 2.5) the host does not respond. I have tried this with a 3.5 u5 ESX server as well as a 4.0 u1 server. The ESX server is up and running normally, and I can disconnect and reconnect the server through virtualcenter and it comes back fine.

I have checked the defacto name resolution and firewall ports and everything is able to talk to each other, and virtualcenter even makes the initial connection. I have restarted hostd and mgmt, removed ssl certificates, cleared IE ssl state, and verified the managed server IP in vcenter but this still fails. I finally found the following error in the hostd.log but can't find out what it means. The results seem like it is never fully getting the system information and times out, causing the ESX server to disconnect:

Task Created : haTask--vim.SessionManager.updateMessage-158860894

Task Completed : haTask--vim.SessionManager.updateMessage-158860894

Task Created : haTask-ha-host-vim.HostSystem.updateManagementServerIp-158860895

Task Completed : haTask-ha-host-vim.HostSystem.updateManagementServerIp-158860895

Task Created : haTask-ha-compute-res-vim.ComputeResource.reconfigureEx-158860896

Updated local swap datastore policy: false

Task Completed : haTask-ha-compute-res-vim.ComputeResource.reconfigureEx-158860896

Event 47 : User vpxuser@127.0.0.1 logged in

Task Created : haTask--vim.AuthorizationManager.setEntityPermissions-158860898

Task Completed : haTask--vim.AuthorizationManager.setEntityPermissions-158860898

: User vpxuser

Event 48 : User vpxuser logged out

Event 49 : User vpxuser@127.0.0.1 logged in

Event 50 : User vpxuser logged out

Hw info file: /etc/vmware/hostd/hwInfo.xml

Config target info loaded

Task Created : haTask--vim.SessionManager.updateMessage-158860903

Task Completed : haTask--vim.SessionManager.updateMessage-158860903

Task Created : haTask-ha-host-vim.HostSystem.updateManagementServerIp-158860904

Task Completed : haTask-ha-host-vim.HostSystem.updateManagementServerIp-158860904

Task Created : haTask-ha-host-vim.HostSystem.acquireCimServicesTicket-158860905

Task Completed : haTask-ha-host-vim.HostSystem.acquireCimServicesTicket-158860905

GetPropertyProvider failed for session[52bb821a-c547-553d-c891-e77ff8acfc56]523b4db6-bf57-ee7c-1527-9d19269e82c4

GetPropertyProvider failed for haTask--vim.AgentManager.upgrade-158860714

GetPropertyProvider failed for haTask-ha-root-pool-vim.ResourcePool.updateConfig-158860461

GetPropertyProvider failed for haTask--vim.AuthorizationManager.setEntityPermissions-158860459

GetPropertyProvider failed for haTask-ha-host-vim.HostSystem.updateManagementServerIp-158860465

GetPropertyProvider failed for haTask--vim.SessionManager.updateMessage-158860464

GetPropertyProvider failed for haTask--vim.AgentManager.prepareToUpgrade-158860713

GetPropertyProvider failed for haTask--vim.AuthorizationManager.setEntityPermissions-158860711

Event 51 : User vpxuser logged out

Activation : Invoke done on

Throw vmodl.fault.RequestCanceled

Result:

(vmodl.fault.RequestCanceled) {

dynamicType = <unset>,

msg = ""

}

Failed to send response to the client: Broken pipe

GetPropertyProvider failed for haTask-ha-host-vim.HostSystem.updateManagementServerIp-158860827 GetPropertyProvider failed for haTask-ha-compute-res-vim.ComputeResource.reconfigureEx-158860828 GetPropertyProvider failed for haTask--vim.SessionManager.updateMessage-158860826 GetPropertyProvider failed for haTask--vim.AuthorizationManager.setEntityPermissions-158860830

Hw info file: /etc/vmware/hostd/hwInfo.xml

Config target info loaded

GetPropertyProvider failed for haTask-ha-host-vim.HostSystem.updateManagementServerIp-158860839

GetPropertyProvider failed for haTask--vim.SessionManager.updateMessage-158860838

GetPropertyProvider failed for haTask-ha-host-vim.HostSystem.acquireCimServicesTicket-158860841

Activation : Invoke done on

Throw vmodl.fault.RequestCanceled

Result:

(vmodl.fault.RequestCanceled) {

dynamicType = <unset>,

msg = ""

}

Failed to send response to the client: Broken pipe

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5 Replies
thomastremmel
Contributor
Contributor

Hi PSL4401,

we have since a few days the same problem. Do you have a resolution for this problem?

Thomas

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mal_michael
Commander
Commander

Make sure that UDP port 902 is opened from your ESX hosts to vCenter server

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CRaymer
Contributor
Contributor

This can be caused if you are using server 2008 as your vCenter server and the server's firewall does not permit all incoming VMware traffic. In my case, this was caused by the firewall believing it was in a private/work network instead of the correct Domain network.
This was resolved by allowing VMware traffic inbound in ALL profiles in teh firewall configuration.

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logiboy123
Expert
Expert

This is very often caused by a network or server firewall issue.

Make sure all required ports are available in both directions from vCenter to the ESX(i) host.

As a test you could disable the firewall on your vCenter server and create an ANY/ANY rule for your vCenter to ESX host connection.

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idle-jam
Immortal
Immortal

i would also create a vmware sr and let them support get it fix asap .. most of the info can be found in the esx and vcenter log files.

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