1 2 3 4 Previous Next 55 Replies Latest reply: Dec 5, 2014 6:19 PM by franktl RSS

    Samsung Galaxy S connection problems

    sapcmc Novice

      Greetings,

       

      I am trying to connect my Samsung Galaxy S in my Windows virtual machine but however VMachine doesn't even detect the USB and therefore Samsung Kies can not detect mobile.

      Is anyone able to use the Samsung Galaxy S in a fusion virtual machine running Windows?

      Vmware should get this issue sorted out.

      All help appreciated.

        • 1. Re: Samsung Galaxy S connection problems
          bersa Lurker

          I have the same problem. Have tested Win7, Ubuntu 10.4 and SLES 11 SP1 under VMWare Fusion 3.1.1.

           

          Under Linux (SLES I get:

          hub 1-0:1.0: unable to enumerate USB device on port 1

           

          /Per

          • 2. Re: Samsung Galaxy S connection problems
            Neben Expert VMware Employees

            Could you try adding the following to the VM's vmx config file?

             

            usb.quirks.device0 = "0x4e8:0x681d skip-reset" # Mass Storage

            usb.quirks.device1 = "0x4e8:0x68a9 skip-reset" # Media

            usb.quirks.device2 = "0x4e8:0x6877 skip-reset" # Kies

            • 3. Re: Samsung Galaxy S connection problems
              sapcmc Novice

               

              Can you tell me how can I edit the vmx config file? I am not much of an expert.

               

               

              Thanks

               

               

              • 5. Re: Samsung Galaxy S connection problems
                bersa Lurker

                Did not make any difference

                 

                 

                Nov 18 18:18:30.908: vmx| USB: Found device name:SAMSUNG_Android vid:04e8 pid:681c path:10/15/1/4 speed:high family:vendor,comm,storage

                Nov 18 18:18:34.807: vmx| USBGM: UsbgDeviceArbitratedNotificationCallback connecting:SAMSUNG_Android

                Nov 18 18:18:34.808: vmx| USB: Adding autoconnect pattern path:10/15/1/4 autoclean:1 in slot 0

                Nov 18 18:18:34.811: vmx| USB: Device name:SAMSUNG_Android vid:04e8 pid:681c path:10/15/1/4 speed:high family:vendor,comm,storage should already be connected

                Nov 18 18:18:34.811: vmx| VMXVmdbLoadUsbDevices: New set of 5 USB devices

                Nov 18 18:18:34.811: vmx| USB: Found device name:Apple\ Bluetooth\ USB\ Host\ Controller vid:05ac pid:8218 path:10/15/1/1/3 speed:full family:vendor,other,wireless,bluetooth

                Nov 18 18:18:34.811: vmx| USB: Found device name:Apple\ Internal\ Memory\ Card\ Reader vid:05ac pid:8403 path:10/15/1/3 speed:high family:storage

                Nov 18 18:18:34.811: vmx| USB: Found device name:Apple\ IR\ Receiver vid:05ac pid:8242 path:13/15/1/2 speed:low family:hid

                Nov 18 18:18:34.811: vmx| USB: Found device name:Apple\ Built-in\ iSight vid:05ac pid:8507 path:13/15/1/1 speed:high family:vendor,other,video

                Nov 18 18:18:34.811: vmx| USB: Found device name:SAMSUNG_Android vid:04e8 pid:681c path:10/15/1/4 speed:high family:vendor,comm,storage

                Nov 18 18:18:35.315: vmx| USB: Removing autoconnect pattern from slot 0

                Nov 18 18:18:35.316: vmx| USBGM: Device SAMSUNG_Android disconnected; clearing vmx autoconnect.

                Nov 18 18:18:35.316: vmx| USB: Disconnecting device 0xfa1400004e8681c

                Nov 18 18:18:35.317: vmx| VMXVmdbLoadUsbDevices: New set of 4 USB devices

                Nov 18 18:18:35.318: vmx| USB: Found device name:Apple\ Bluetooth\ USB\ Host\ Controller vid:05ac pid:8218 path:10/15/1/1/3 speed:full family:vendor,other,wireless,bluetooth

                Nov 18 18:18:35.318: vmx| USB: Found device name:Apple\ Internal\ Memory\ Card\ Reader vid:05ac pid:8403 path:10/15/1/3 speed:high family:storage

                Nov 18 18:18:35.318: vmx| USB: Found device name:Apple\ IR\ Receiver vid:05ac pid:8242 path:13/15/1/2 speed:low family:hid

                Nov 18 18:18:35.318: vmx| USB: Found device name:Apple\ Built-in\ iSight vid:05ac pid:8507 path:13/15/1/1 speed:high family:vendor,other,video

                • 6. Re: Samsung Galaxy S connection problems
                  Neben Expert VMware Employees

                  Could you attach the full vmware.log?

                  • 7. Re: Samsung Galaxy S connection problems
                    bersa Lurker

                    Please find it attached.

                     

                    /Per

                    • 8. Re: Samsung Galaxy S connection problems
                      Neben Expert VMware Employees

                      Looks like you need this one too:

                       

                      usb.quirks.device0 = "0x4e8:0x681c skip-reset"

                      • 9. Re: Samsung Galaxy S connection problems
                        bersa Lurker

                        Works like a charm !!!

                         

                        Two follow up questions:

                        i) What is the 0x681c (as 0x681d is mass storage).

                        ii) I had to remove the previous usb.quirks.device0 line to let Fusion accept the config.

                        Are the other lines needed or should I make it usb.quirks.device3 ?

                         

                        /Per

                        • 10. Re: Samsung Galaxy S connection problems
                          Neben Expert VMware Employees

                          i)  I'm not sure.  I don't have one of these in front of me to know what this PID does.

                           

                          ii) Yep, making it usb.quirks.device3 will work, my bad for marking it "0".  Each device quirk needs to have a different N in usb.quirks.deviceN.  You'll probably want to keep the others if your device switches to one of the other PIDs or you may have to add additional ones if it uses an different PID (and doesn't work without the quirk).  Let us know if there are other PIDs that also need the quirk for your device as we can make them automatic (you and others won't have to add them to the vmx) in a future Fusion release.

                           

                          Here's the new set for copy/paste convenience.

                           

                          usb.quirks.device0 = "0x4e8:0x681d skip-reset" # Mass Storage

                          usb.quirks.device1 = "0x4e8:0x68a9 skip-reset" # Media

                          usb.quirks.device2 = "0x4e8:0x6877 skip-reset" # Kies

                          usb.quirks.device3 = "0x4e8:0x681c skip-reset" # ?

                          • 11. Re: Samsung Galaxy S connection problems
                            sapcmc Novice

                             

                            Problem is now solved, thanks for all the help . Would be great if VMware does include this on an update as I guess many VMware customers start to have Samsung Mobiles together with their Mac + VMware Fusion .

                             

                             

                            I can now sync my contacts without a problem and have access to all the updates.

                             

                             

                            Big thumbs up.

                             

                             

                             

                             

                             

                            • 12. Re: Samsung Galaxy S connection problems
                              sapcmc Novice

                              I have a problem with this fix. Now with a Samsung Galaxy S I 9000 the Mass Storage Function works well but the Kies mode connection does not work.

                               

                              Can someone give a hand?

                               

                              Are you experiencing similar issues?

                              • 13. Re: Samsung Galaxy S connection problems
                                sapcmc Novice

                                Please find logs:

                                 

                                 

                                Feb 10 11:14:58.380: vmx| VMXVmdbLoadUsbDevices: New set of 4 USB devices
                                Feb 10 11:14:58.380: vmx| USB: Found device [name:Apple\ Built-in\ iSight vid:05ac pid:8501 path:13/15/4 speed:high family:vendor,video]
                                Feb 10 11:14:58.380: vmx| USB: Found device [name:Apple\ Bluetooth\ USB\ Host\ Controller vid:05ac pid:8205 path:10/1/1 speed:full family:other,wireless,bluetooth]
                                Feb 10 11:14:58.395: vmx| USB: Found device [name:Apple\ IR\ Receiver vid:05ac pid:8242 path:13/5/1 speed:low family:hid]
                                Feb 10 11:14:58.395: vmx| USB: Found device [name:SAMSUNG_Android vid:04e8 pid:681d path:13/15/1 speed:high family:storage]
                                Feb 10 11:15:05.573: vmx| USBGM: UsbgDeviceArbitratedNotificationCallback connecting:SAMSUNG_Android
                                Feb 10 11:15:05.591: vmx| USBG: Quirks for device 04e8:681d (user-defined,skip-reset)
                                Feb 10 11:15:05.591: vmx| USB: Adding autoconnect pattern [path:13/15/1 autoclean:1] in slot 0
                                Feb 10 11:15:05.701: vmx| USB: Device [name:SAMSUNG_Android vid:04e8 pid:681d path:13/15/1 speed:high family:storage] should already be connected
                                Feb 10 11:15:05.701: vmx| VMXVmdbLoadUsbDevices: New set of 4 USB devices
                                Feb 10 11:15:05.701: vmx| USB: Found device [name:Apple\ Built-in\ iSight vid:05ac pid:8501 path:13/15/4 speed:high family:vendor,video]
                                Feb 10 11:15:05.701: vmx| USB: Found device [name:Apple\ Bluetooth\ USB\ Host\ Controller vid:05ac pid:8205 path:10/1/1 speed:full family:other,wireless,bluetooth]
                                Feb 10 11:15:05.701: vmx| USB: Found device [name:Apple\ IR\ Receiver vid:05ac pid:8242 path:13/5/1 speed:low family:hid]
                                Feb 10 11:15:05.701: vmx| USB: Found device [name:SAMSUNG_Android vid:04e8 pid:681d path:13/15/1 speed:high family:storage]
                                Feb 10 11:15:07.358: vmx| USBIO: Detect usb-storage class
                                Feb 10 11:16:06.717: vcpu-0| USBGM: Disable port called. (status=0)
                                Feb 10 11:16:24.615: vmx| USB: Disconnecting device 0xfd1000004e8681d
                                Feb 10 11:16:24.616: vmx| VMXVmdbLoadUsbDevices: New set of 3 USB devices
                                Feb 10 11:16:24.616: vmx| USB: Found device [name:Apple\ Built-in\ iSight vid:05ac pid:8501 path:13/15/4 speed:high family:vendor,video]
                                Feb 10 11:16:24.616: vmx| USB: Found device [name:Apple\ Bluetooth\ USB\ Host\ Controller vid:05ac pid:8205 path:10/1/1 speed:full family:other,wireless,bluetooth]
                                Feb 10 11:16:24.616: vmx| USB: Found device [name:Apple\ IR\ Receiver vid:05ac pid:8242 path:13/5/1 speed:low family:hid]
                                Feb 10 11:16:36.296: vmx| USBGM: UsbgMacosGetDeviceHandle failed
                                Feb 10 11:16:36.296: vmx| USBGM: Connect failed for fd1000004e86877
                                Feb 10 11:16:36.296: vmx| USBGM: Rejecting claimed device [name:SAMSUNG_Android vid:04e8 pid:6877 path:13/15/1 speed:high family:comm]
                                Feb 10 11:16:36.297: vmx| USB: Autoconnecting device "SAMSUNG_Android" matching pattern [path:13/15/1 autoclean:1]
                                Feb 10 11:16:36.297: vmx| USB: Connecting device 0xfd1000004e86877
                                Feb 10 11:16:36.299: vmx| VMXVmdbLoadUsbDevices: New set of 4 USB devices
                                Feb 10 11:16:36.299: vmx| USB: Found device [name:Apple\ Built-in\ iSight vid:05ac pid:8501 path:13/15/4 speed:high family:vendor,video]
                                Feb 10 11:16:36.299: vmx| USB: Found device [name:Apple\ Bluetooth\ USB\ Host\ Controller vid:05ac pid:8205 path:10/1/1 speed:full family:other,wireless,bluetooth]
                                Feb 10 11:16:36.299: vmx| USB: Found device [name:Apple\ IR\ Receiver vid:05ac pid:8242 path:13/5/1 speed:low family:hid]
                                Feb 10 11:16:36.299: vmx| USB: Found device [name:SAMSUNG_Android vid:04e8 pid:6877 path:13/15/1 speed:high family:comm]
                                Feb 10 11:16:36.313: vmx| VMXVmdbLoadUsbDevices: New set of 3 USB devices
                                Feb 10 11:16:36.314: vmx| USB: Found device [name:Apple\ Built-in\ iSight vid:05ac pid:8501 path:13/15/4 speed:high family:vendor,video]
                                Feb 10 11:16:36.314: vmx| USB: Found device [name:Apple\ Bluetooth\ USB\ Host\ Controller vid:05ac pid:8205 path:10/1/1 speed:full family:other,wireless,bluetooth]
                                Feb 10 11:16:36.314: vmx| USB: Found device [name:Apple\ IR\ Receiver vid:05ac pid:8242 path:13/5/1 speed:low family:hid]
                                Feb 10 11:19:52.566: vmx| USBG: CONNREQ: Dequeued head request after 196265 ms for [name:SAMSUNG_Android vid:04e8 pid:6877 path:13/15/1 speed:high family:comm]
                                Feb 10 11:19:52.609: vmx| USBGM: UsbgMacosGetDeviceHandle failed
                                Feb 10 11:19:52.609: vmx| USBGM: Connect failed for fd1000004e86877
                                Feb 10 11:19:52.633: vmx| USBGM: Rejecting claimed device [name:SAMSUNG_Android vid:04e8 pid:6877 path:13/15/1 speed:high family:comm]
                                Feb 10 11:20:43.573: vmx| USB: Autoconnecting device "SAMSUNG_Android" matching pattern [path:13/15/1 autoclean:1]
                                Feb 10 11:20:43.573: vmx| USB: Connecting device 0xfd1000004e8681c
                                Feb 10 11:20:43.575: vmx| VMXVmdbLoadUsbDevices: New set of 4 USB devices
                                Feb 10 11:20:43.575: vmx| USB: Found device [name:Apple\ Built-in\ iSight vid:05ac pid:8501 path:13/15/4 speed:high family:vendor,video]
                                Feb 10 11:20:43.575: vmx| USB: Found device [name:Apple\ Bluetooth\ USB\ Host\ Controller vid:05ac pid:8205 path:10/1/1 speed:full family:other,wireless,bluetooth]
                                Feb 10 11:20:43.575: vmx| USB: Found device [name:Apple\ IR\ Receiver vid:05ac pid:8242 path:13/5/1 speed:low family:hid]
                                Feb 10 11:20:43.575: vmx| USB: Found device [name:SAMSUNG_Android vid:04e8 pid:681c path:13/15/1 speed:high family:vendor,comm,storage]
                                Feb 10 11:20:48.180: vmx| USBGM: UsbgDeviceArbitratedNotificationCallback connecting:SAMSUNG_Android
                                Feb 10 11:20:48.180: vmx| USBGM: Stale autoconnect lockout on port fd100000 expired 51546 ms ago
                                Feb 10 11:21:01.876: vmx| USB: Connecting device 0xfd1000004e8681c
                                Feb 10 11:21:10.637: vmx| USB: Connecting device 0xfd1000004e8681c
                                Feb 10 11:22:11.377: vmx| USB: Connecting device 0xfd1000004e8681c
                                Feb 10 11:22:11.377: vmx| USBG: CONNREQ: Removing stale request after 87802 ms for [name:SAMSUNG_Android vid:04e8 pid:681c path:13/15/1 speed:high family:vendor,comm,storage]
                                Feb 10 11:22:11.399: vmx| VMXVmdbLoadUsbDevices: New set of 3 USB devices
                                Feb 10 11:22:11.399: vmx| USB: Found device [name:Apple\ Built-in\ iSight vid:05ac pid:8501 path:13/15/4 speed:high family:vendor,video]
                                Feb 10 11:22:11.399: vmx| USB: Found device [name:Apple\ Bluetooth\ USB\ Host\ Controller vid:05ac pid:8205 path:10/1/1 speed:full family:other,wireless,bluetooth]
                                Feb 10 11:22:11.399: vmx| USB: Found device [name:Apple\ IR\ Receiver vid:05ac pid:8242 path:13/5/1 speed:low family:hid]
                                Feb 10 11:23:28.835: vmx| USBG: CONNREQ: Dequeued head request after 77456 ms for [name:SAMSUNG_Android vid:04e8 pid:681c path:13/15/1 speed:high family:vendor,comm,storage]
                                Feb 10 11:23:28.910: vmx| USBGM: UsbgMacosGetDeviceHandle failed
                                Feb 10 11:23:28.910: vmx| USBGM: Connect failed for fd1000004e86877
                                Feb 10 11:23:28.910: vmx| USBGM: Rejecting claimed device [name:SAMSUNG_Android vid:04e8 pid:6877 path:13/15/1 speed:high family:comm]

                                • 14. Re: Samsung Galaxy S connection problems
                                  Neben Expert VMware Employees

                                  Do you have all of the following lines set in the vmx config file?

                                   

                                  usb.quirks.device0 = "0x4e8:0x681d skip-reset"

                                  usb.quirks.device1 = "0x4e8:0x68a9 skip-reset"

                                  usb.quirks.device2 = "0x4e8:0x6877 skip-reset"

                                  usb.quirks.device3 = "0x4e8:0x681c skip-reset"

                                   

                                  Please also attach the full vmx log file.

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