6 Replies Latest reply on Feb 22, 2011 8:42 AM by KapowTechnologies

    VMware vCenter Update Manager had an unknown error. Check the Tasks and Events tab and log files for details.

    Optime Lurker

      When doing a patch or upgrade that need a reboot via update center on a host, I get the following error:

       

      Remediate entity

      VMware vCenter Update Manager had an unknown error. Check the Tasks and Events tab and log files for details.

       

      vim.fault.noHost

       

      The vCenter uses different ports for https and http (4443, 480) than the default (since there is a small test web server on this physical server). Theses ports where added in the firewall config and show in text mode but not in the configuration security profile ?

       

      I have done

      esxcfg-firewall -o 4443,tcp,out,UpdateManager

      esxcfg-firewall -o 480,tcp,out,UpdateManagerWeb

       

      and the results that I only see at the end of the esxfg-firewall -q and not in the upper section:

      ...

       

          0     0 log-and-drop  tcp  --  *      *       0.0.0.0/0            0.0.0.0/0           tcp flags:0x05/0x05

       

      Incoming and outgoing ports blocked by default.

      Enabled services: CIMSLP ntpClient VCB CIMHttpsServer sshClient vpxHeartbeats updateManager CIMHttpServer esxupdate swISCSIClient sshServer webAccess

       

      Opened ports:

              UpdateManager       : port 4443 tcp.out

              UpdateManagerWeb    : port 480 tcp.out

      Added Iprules:

       

       

      The log don't show anything relevant ?

       

      Any clue ?

       

      less esxupdate.log

         DEBUG: downloader: Using /var/cache/esxupdate/metadata-6883929067250312423 for zip http://192.168.200.12:9084/vci/hostupdates/hos

      tupdate/vmw/metadata/vmw-ESX-4.0.0-metadata.zip

         DEBUG: downloader: Downloading http://192.168.200.12:9084/vci/hostupdates/hostupdate/vmw/metadata/vmw-ESX-4.0.0-metadata.zip to /

      var/cache/esxupdate/metadata-6883929067250312423/metadata.zip...

          INFO: vmware.esx: runcommand called with: args = '['/bin/rpm', '-qa', '--qf', '%\xff%\xff%\xff%\x ff%\xff%\xff%\xff%\xff%\xff%\xfe']', outfile = 'None', returnoutput = 'True', timeout = '0.0' .    DEBUG: vmware.esx: VIBs loaded: database 226  metadata 242  pkgdb 339    DEBUG: vmware.esx: Final VIB counts: metadata 476  pkgdb 234    DEBUG: vmware.esx: Loading repomd/apt metadata...    DEBUG: vmware.esx: Computing rpm/dpkg dependencies...    DEBUG:       scan: # of elems in reqcache = 747    DEBUG:       scan: # of elems in requiredby = 708    DEBUG: vmware.esx: Pruned 49 VIBs from scan results    DEBUG:      Iface: Skipped 49 unscanned VIBs in scan output     INFO:    cmdline: Set up symbolic link to cache dir...     INFO:  esxupdate: All done!    DEBUG:       lock: Lock file /var/run/esxupdate.pid created with PID 30522     INFO:        cos: vsish command /usr/sbin/vsish cannot be found     INFO:        cos: No hardware vendor/model information obtained     INFO: vmware.esx: BIOS reports Vendor , Model     INFO:  esxupdate: -- Command: scan Args: Options: {'nodeps': None, 'all': None, 'retry': 5, 'force': None, 'vibview': None, 'nocache': None, 'compliant': None, 'loglevel': 'DEBUG', 'cleancache': None, 'bundles': None, 'nosigcheck': None, 'bundlezips': None, 'olderversion': None, 'proxyurl': None, 'meta': ['http://192.168.200.12:9084/vci/hostupda tes/hostupdate/csco/metadata/csco-VEM-4.0.0-metadata.zip', 'http://192.168.200.12:9084/vci/hostupdates/hostupdate/vmw/metadata/vmw-ESX-4.0.0-metadata.zip '], 'timeout': 30.0, 'cachesize': None, 'HA': True, 'maintenancemode': None}    DEBUG: downloader: Using /var/cache/esxupdate/metadata-7859173333402937831 for zip http://192.168.200.12:9084/vci/hostupdates/hos tupdate/csco/metadata/csco-VEM-4.0.0-metadata.zip    DEBUG: downloader: Downloading http://192.168.200.12:9084/vci/hostupdates/hostupdate/csco/metadata/csco-VEM-4.0.0-metadata.zip to /var/cache/esxupdate/metadata-7859173333402937831/metadata.zip...    DEBUG: downloader: Using /var/cache/esxupdate/metadata-6883929067250312423 for zip http://192.168.200.12:9084/vci/hostupdates/hos tupdate/vmw/metadata/vmw-ESX-4.0.0-metadata.zip    DEBUG: downloader: Downloading http://192.168.200.12:9084/vci/hostupdates/hostupdate/vmw/metadata/vmw-ESX-4.0.0-metadata.zip to / var/cache/esxupdate/metadata-6883929067250312423/metadata.zip...     INFO: vmware.esx: runcommand called with: args = '['/bin/rpm', '-qa', '--qf', '%\xff%\xff%\xff%\x

      ff%\xff%\xff%\xff%\xff%\xff%\xfe']', outfile = 'None', returnoutput = 'True', timeout = '0.0'

      .

         DEBUG: vmware.esx: VIBs loaded: database 226  metadata 242  pkgdb 339

         DEBUG: vmware.esx: Final VIB counts: metadata 476  pkgdb 234

         DEBUG: vmware.esx: Loading repomd/apt metadata...

         DEBUG: vmware.esx: Computing rpm/dpkg dependencies...

         DEBUG:       scan: # of elems in reqcache = 747

         DEBUG:       scan: # of elems in requiredby = 708

         DEBUG: vmware.esx: Pruned 49 VIBs from scan results

         DEBUG:      Iface: Skipped 49 unscanned VIBs in scan output

          INFO:    cmdline: Set up symbolic link to cache dir...

          INFO:  esxupdate: All done!

      (END)