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esnmb
Enthusiast
Enthusiast

Customizing Windows 2008 R2 Fails

I am getting "Windows could not parse or process the unattend answer file for pass " when deploying from my template. I have gone back in the customization steps and verified all the information.

I am assuming this is R2 specific, no?

We are running vCenter 4 u1 but all ESX servers are running 3.5 u5.

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10 Replies
VMmatty
Virtuoso
Virtuoso

I actually just had this problem last week. From searching it looks like a lot of things can cause this problem. For me it was the first one below but it could be other things as well.

1) Don't include domain\username when putting in credentials to join the server to the domain. Just put the username in the box.

2) Make sure the local administrator password meets the complexity requirements.

3) Make sure VMware Tools are properly installed in the guest.

Matt | http://www.thelowercasew.com | @mattliebowitz
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geddam
Expert
Expert

This is not R2 specific. I did came across this issue earlier....I was entering wrong product ID, due to which it started crashing again and again with the message you get......This is expected message when you enter any wrong information for which an answer file doesn't respond....

Make sure

1. Credentials are correct and has admin privileges to initiate answer file...

2. Before cloning, disable the Set Network Location wizard in the source virtual machine by adding the following key in Registry Editor:

HKLM\SYSTEM\CurrentControlSet\Control\Network\NewNetworkWindowOff........

3. By any chance are you using custom sysprep file?

Thanks,,

Ramesh. Geddam,

VCP 3&4, MCTS(Hyper-V), SNIA SCP.

Please award points, if helpful

http://communities.vmware.com/blogs/rameshgeddam

Thanks,, Ramesh. Geddam,
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VMmatty
Virtuoso
Virtuoso

Actually you're right - in my case it was actually the wrong product key, not the wrong domain credentials.

Matt | http://www.thelowercasew.com | @mattliebowitz
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geddam
Expert
Expert

Dont forget to click answered before you close this post! Smiley Happy

Thanks,,

Ramesh. Geddam,

VCP 3&4, MCTS(Hyper-V), SNIA SCP.

Please award points, if helpful

http://communities.vmware.com/blogs/rameshgeddam

Thanks,, Ramesh. Geddam,
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esnmb
Enthusiast
Enthusiast

It was the product key! Thanks!!

Now why couldn't MS have made a more specific error message...?

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geddam
Expert
Expert

I believe thats the correct message though! "Windows cannot understand answer file", the whole culprit is Answer file...as all settings you enter goes to answer file. Agreed to some extent for more precise logging (but again depends on verbosity)....:)

Thanks,,

Ramesh. Geddam,

VCP 3&4, MCTS(Hyper-V), SNIA SCP.

Please award points, if helpful

http://communities.vmware.com/people/geddam?view=documents

http://communities.vmware.com/blogs/rameshgeddam

Thanks,, Ramesh. Geddam,
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Lyghtnin
Enthusiast
Enthusiast

Just in case anyone else hits this issue and wants a little more verification...

http://blogs.technet.com/b/hectorl/archive/2008/08/22/new-vm-from-template-fails-with-windows-could-...

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hristo1977
Contributor
Contributor

I have the same problem, we are using a Windows licens server, so I cant type in any key when doing the cloning. Any one have a clue how to get around this?

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AureusStone
Expert
Expert

When you say you are using a windows license server do you mean KMS?

If you are using KMS you have to enter a KMS client setup key that can be found in the document "Volume_Activation_Technical_Reference_Guide.docx" if you search microsoft.com

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hristo1977
Contributor
Contributor

I could leave it blank, I found out that its better to join the domain... :smileyblush:

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