1 2 Previous Next 15 Replies Latest reply: Jun 20, 2010 3:45 PM by Noel RSS

    Workstation 6.5.4 Install Hangs

    jneyens Novice

       

      Trying to install 6.5.4 on Opensuse 11.2 64bit

       

       

       

       

       

      The install hangs at 63% (configuring player)

       

       

      I have checked other threads and:

       

       

       

       

       

      I have devel package for my running kernel

       

       

      No other VMware products are installed (also SUS package are uninstalled)

       

       

       

       

       

      Any further ideas on this?

       

       

      How can I debug? Even running --console doesn't give that much output.

       

       

        • 1. Re: Workstation 6.5.4 Install Hangs
          leonpmu Lurker

          Hi there, have you got GCC installed?  Which Kernel are you running? 

           

          I experienced a similar problem on a CentOS install after I had updated the kernel nothing would work.

           

          Do you see anything in /var/log/messages or in dmesg?

          • 2. Re: Workstation 6.5.4 Install Hangs
            jneyens Novice

             

            2.6.31.12-0.2-desktop #1 SMP PREEMPT 2010-03-16 21:25:39 +0100 x86_64 x86_64 x86_64 GNU/Linux

             

             

             

             

             

            nothing in dmesg or /var/log/messages

             

             

             

             

             

            rpm -q gcc

            gcc-4.4-4.2.x86_64

             

             

             

             

             

            At the moment I have Workstation 7 running, but I need to get 6.5.4 running since I have a license for this

             

             

             

             

             

             

             

             

            • 3. Re: Workstation 6.5.4 Install Hangs
              leonpmu Lurker

              Is this a vanilla install or have you updated any of the packages?

               

              Have you tried to see if just the vmware player installs?

               

              Sorry, I am just throwing ideas up here, in the hope that you cans solve this, I ended up installing PCLinux 2009 on the machine that gave me the hll and installed VmWare 6.5 on that instead, Yes I know that is not much of a solution but..

              • 4. Re: Workstation 6.5.4 Install Hangs
                sandiz Lurker

                i have the same problem:

                 

                1) upgrade 6.5.3 to 6.5.4 opensuse 11.2 x64 - old 6.5.3 installation do the same now too

                2) on brand new installation of ubuntu 9.10 x64

                3) on brand new installation of ubuntu 9.10 i386 - different machine

                4) with vmlayer 2.5.4 is all the same, however its posible to start vmplayer without finishing installation (no rollback)

                meantime it only helps with vmplayer -> it's in the middle of workstation installation

                • 5. Re: Workstation 6.5.4 Install Hangs
                  stevecoh1 Novice

                   

                  me too on ubuntu 9.10.

                   

                   

                  What I find bizarre (and maybe a clue) in my case is that I could not then reinstall 6.5.3 using the old bundle.  But I need help here.  

                   

                   

                  • 6. Re: Workstation 6.5.4 Install Hangs
                    stevecoh1 Novice

                     

                    OK, I have moved over to the outrage stage.

                     

                     

                    I had a working version running with no problems.  I installed an "upgrade" that VMWare urged me to get.  Now I can no longer run either the previous or the current version.

                     

                     

                    Where must I go to file a bug report?  This is not support.  I'm a paying customer.  This is ridiculous.  I expect better from VMWare of whom I've been a loyal customer for years.

                     

                     

                     

                     

                     

                     

                     

                     

                    • 7. Re: Workstation 6.5.4 Install Hangs
                      jneyens Novice

                       

                      Mine is a Vanilla install.

                       

                       

                      Indeed player works, but this is not an option since it will rollback  when killing/stopping the install.

                       

                       

                       

                       

                       

                      At the moment 7.0.1 is working perfect.

                       

                       

                      Most be something in the "make" which hangs, since that is the last thing running.

                       

                       

                      What is different in 7 compared to 6.5?

                       

                       

                      • 8. Re: Workstation 6.5.4 Install Hangs
                        cwolfhugel Lurker

                         

                        Also having 6.5.4 installer hanging on a Linux 32-Bit Debian. The installer hangs whilst building the vmblock module, and more precisely it seems that some of the processes are writing to a pipe, and eventually there's nothing to read from the pipe (logs?).

                         

                         

                        Some details, from the PS output:

                         

                         

                        root     13580  0.0  0.0   4568  1428 pts/0    S+   Apr19   0:00 sh VMware-Workstation-6.5.4-246459.i386.bundle --console --custom root     13633  0.0  0.0   4628  1456 pts/0    S+   Apr19   0:00 bash /tmp/vmis.U6t2t4/install/vmware-installer/vmware-installer --set-setting vmware-installer.libconf /tmp/vmis.U6t2t4/install/vmware-installer/lib/libconf --install-component /tmp/vmis.U6t2t4/install/vmware-installer --install-bundle /home/wolf/Downloads/x/VMware-Workstation-6.5.4-246459.i386.bundle --console --custom root     13677  0.0  0.4  37276 16744 pts/0    S+   Apr19   0:38 /tmp/vmis.U6t2t4/install/vmware-installer/python/python /tmp/vmis.U6t2t4/install/vmware-installer/vmware-installer.py --set-setting vmware-installer.libconf /tmp/vmis.U6t2t4/install/vmware-installer/lib/libconf --install-component /tmp/vmis.U6t2t4/install/vmware-installer --install-bundle /home/wolf/Downloads/x/VMware-Workstation-6.5.4-246459.i386.bundle --console --custom root     14291  0.0  0.0   5224  2164 pts/0    S+   Apr19   0:00 /usr/lib/vmware/bin/vmware-modconfig-console  --install-all root     15713  0.0  0.0   3780  1012 pts/0    S+   Apr19   0:00 /usr/bin/make -C /tmp/vmware-root/modules/vmblock-only auto-build SUPPORT_SMP=1 HEADER_DIR=/lib/modules/2.6.29.6/build/include CC=/usr/bin/gcc GREP=/usr/bin/make IS_GCC_3=no VMCCVER=4.4.3 root     15745  0.0  0.0   4072  1208 pts/0    S+   Apr19   0:00 make -C /lib/modules/2.6.29.6/build/include/.. SUBDIRS=/tmp/vmware-root/modules/vmblock-only SRCROOT=/tmp/vmware-root/modules/vmblock-only/. MODULEBUILDDIR= modules root     15894  0.0  0.0   4048  1160 pts/0    S+   Apr19   0:00 make -f scripts/Makefile.build obj=/tmp/vmware-root/modules/vmblock-only root     15933  0.0  0.0   4572  1324 pts/0    S+   Apr19   0:00 /bin/sh -c set -e; ?   echo '  CC   /tmp/vmware-root/modules/vmblock-only/linux/control.o'; gcc -Wp,-MD,/tmp/vmware-root/modules/vmblock-only/linux/.control.o.d  -nostdinc -isystem /usr/lib/gcc/i486-linux-gnu/4.4.3/include -Iinclude  -I/usr/src/linux-2.6.29.6/arch/x86/include -include include/linux/autoconf.h -D__KERNEL__ -Wall -Wundef -Wstrict-prototypes -Wno-trigraphs -fno-strict-aliasing -fno-common -Werror-implicit-function-declaration -O2 -m32 -msoft-float -mregparm=3 -freg-struct-return -mpreferred-stack-boundary=2 -march=i686 -mtune=core2 -Wa,-mtune=generic32 -ffreestanding -DCONFIG_AS_CFI=1 -DCONFIG_AS_CFI_SIGNAL_FRAME=1 -pipe -Wno-sign-compare -fno-asynchronous-unwind-tables -mno-sse -mno-mmx -mno-sse2 -mno-3dnow -Iarch/x86/include/asm/mach-default -Wframe-larger-than=1024 -fno-stack-protector -fomit-frame-pointer -Wdeclaration-after-statement -Wno-pointer-sign -fwrapv -fno-dwarf2-cfi-asm -Wall -Wstrict-prototypes -DVMW_USING_KBUILD -I/tmp/vmware-root/modules/vmblock-only/./include -DVMW_HAVE_SET_USER_NICE -DVMW_HAVE_EPOLL -DVMW_GETSB_2618 -DVMW_STATFS_2618 -DVMW_FILLDIR_2618 -DMODULE -D"KBUILD_STR(s)=#s" -D"KBUILD_BASENAME=KBUILD_STR(control)"  -D"KBUILD_MODNAME=KBUILD_STR(vmblock)"  -c -o /tmp/vmware-root/modules/vmblock-only/linux/.tmp_control.o /tmp/vmware-root/modules/vmblock-only/linux/control.c; if objdump -h /tmp/vmware-root/modules/vmblock-only/linux/.tmp_control.o | grep -q __ksymtab; then gcc -E -D__GENKSYMS__ -Wp,-MD,/tmp/vmware-root/modules/vmblock-only/linux/.control.o.d  -nostdinc -isystem /usr/lib/gcc/i486-linux-gnu/4.4.3/include -Iinclude  -I/usr/src/linux-2.6.29.6/arch/x86/include -include include/linux/autoconf.h -D__KERNEL__ -Wall -Wundef -Wstrict-prototypes -Wno-trigraphs -fno-strict-aliasing -fno-common -Werror-implicit-function-declaration -O2 -m32 -msoft-float -mregparm=3 -freg-struct-return -mpreferred-stack-boundary=2 -march=i686 -mtune=core2 -Wa,-mtune=generic32 -ffreestanding -DCONFIG_AS_CFI=1 -DCONFIG_AS_CFI_SIGNAL_FRAME=1 -pipe -Wno-sign-compare -fno-asynchronous-unwind-tables -mno-sse -mno-mmx -mno-sse2 -mno-3dnow -Iarch/x86/include/asm/mach-default -Wframe-larger-than=1024 -fno-stack-protector -fomit-frame-pointer -Wdeclaration-after-statement -Wno-pointer-sign -fwrapv -fno-dwarf2-cfi-asm -Wall -Wstrict-prototypes -DVMW_USING_KBUILD -I/tmp/vmware-root/modules/vmblock-only/./include -DVMW_HAVE_SET_USER_NICE -DVMW_HAVE_EPOLL -DVMW_GETSB_2618 -DVMW_STATFS_2618 -DVMW_FILLDIR_2618 -DMODULE -D"KBUILD_STR(s)=#s" -D"KBUILD_BASENAME=KBUILD_STR(control)"  -D"KBUILD_MODNAME=KBUILD_STR(vmblock)"  /tmp/vmware-root/modules/vmblock-only/linux/control.c | scripts/genksyms/genksyms -T /tmp/vmware-root/modules/vmblock-only/linux/control.o -a i386  -r /dev/null > /tmp/vmware-root/modules/vmblock-only/linux/.tmp_control.ver; ld -m elf_i386 -r -o /tmp/vmware-root/modules/vmblock-only/linux/control.o /tmp/vmware-root/modules/vmblock-only/linux/.tmp_control.o -T /tmp/vmware-root/modules/vmblock-only/linux/.tmp_control.ver; rm -f /tmp/vmware-root/modules/vmblock-only/linux/.tmp_control.o /tmp/vmware-root/modules/vmblock-only/linux/.tmp_control.ver; else mv -f /tmp/vmware-root/modules/vmblock-only/linux/.tmp_control.o /tmp/vmware-root/modules/vmblock-only/linux/control.o; fi;  scripts/basic/fixdep /tmp/vmware-root/modules/vmblock-only/linux/.control.o.d /tmp/vmware-root/modules/vmblock-only/linux/control.o 'gcc -Wp,-MD,/tmp/vmware-root/modules/vmblock-only/linux/.control.o.d  -nostdinc -isystem /usr/lib/gcc/i486-linux-gnu/4.4.3/include -Iinclude  -I/usr/src/linux-2.6.29.6/arch/x86/include -include include/linux/autoconf.h -D__KERNEL__ -Wall -Wundef -Wstrict-prototypes -Wno-trigraphs -fno-strict-aliasing -fno-common -Werror-implicit-function-declaration -O2 -m32 -msoft-float -mregparm=3 -freg-struct-return -mpreferred-stack-boundary=2 -march=i686 -mtune=core2 -Wa,-mtune=generic32 -ffreestanding -DCONFIG_AS_CFI=1 -DCONFIG_AS_CFI_SIGNAL_FRAME=1 -pipe -Wno-sign-compare -fno-asynchronous-unwind-tables -mno-sse -mno-mmx -mno-sse2 -mno-3dnow -Iarch/x86/include/asm/mach-default -Wframe-larger-than=1024 -fno-st root     15934  0.0  0.0   3680   740 pts/0    S+   Apr19   0:00 gcc -Wp,-MD,/tmp/vmware-root/modules/vmblock-only/linux/.control.o.d -nostdinc -isystem /usr/lib/gcc/i486-linux-gnu/4.4.3/include -Iinclude -I/usr/src/linux-2.6.29.6/arch/x86/include -include include/linux/autoconf.h -D__KERNEL__ -Wall -Wundef -Wstrict-prototypes -Wno-trigraphs -fno-strict-aliasing -fno-common -Werror-implicit-function-declaration -O2 -m32 -msoft-float -mregparm=3 -freg-struct-return -mpreferred-stack-boundary=2 -march=i686 -mtune=core2 -Wa,-mtune=generic32 -ffreestanding -DCONFIG_AS_CFI=1 -DCONFIG_AS_CFI_SIGNAL_FRAME=1 -pipe -Wno-sign-compare -fno-asynchronous-unwind-tables -mno-sse -mno-mmx -mno-sse2 -mno-3dnow -Iarch/x86/include/asm/mach-default -Wframe-larger-than=1024 -fno-stack-protector -fomit-frame-pointer -Wdeclaration-after-statement -Wno-pointer-sign -fwrapv -fno-dwarf2-cfi-asm -Wall -Wstrict-prototypes -DVMW_USING_KBUILD -I/tmp/vmware-root/modules/vmblock-only/./include -DVMW_HAVE_SET_USER_NICE -DVMW_HAVE_EPOLL -DVMW_GETSB_2618 -DVMW_STATFS_2618 -DVMW_FILLDIR_2618 -DMODULE -DKBUILD_STR(s)=#s -DKBUILD_BASENAME=KBUILD_STR(control) -DKBUILD_MODNAME=KBUILD_STR(vmblock) -c -o /tmp/vmware-root/modules/vmblock-only/linux/.tmp_control.o /tmp/vmware-root/modules/vmblock-only/linux/control.c root     15935  0.0  0.2  21920 11752 pts/0    S+   Apr19   0:00 /usr/lib/gcc/i486-linux-gnu/4.4.3/cc1 -quiet -nostdinc -Iinclude -I/usr/src/linux-2.6.29.6/arch/x86/include -Iarch/x86/include/asm/mach-default -I/tmp/vmware-root/modules/vmblock-only/./include -D__KERNEL__ -DCONFIG_AS_CFI=1 -DCONFIG_AS_CFI_SIGNAL_FRAME=1 -DVMW_USING_KBUILD -DVMW_HAVE_SET_USER_NICE -DVMW_HAVE_EPOLL -DVMW_GETSB_2618 -DVMW_STATFS_2618 -DVMW_FILLDIR_2618 -DMODULE -DKBUILD_STR(s)=#s -DKBUILD_BASENAME=KBUILD_STR(control) -DKBUILD_MODNAME=KBUILD_STR(vmblock) -isystem /usr/lib/gcc/i486-linux-gnu/4.4.3/include -include include/linux/autoconf.h -MD /tmp/vmware-root/modules/vmblock-only/linux/.control.o.d /tmp/vmware-root/modules/vmblock-only/linux/control.c -quiet -dumpbase control.c -m32 -msoft-float -mregparm=3 -mpreferred-stack-boundary=2 -march=i686 -mtune=core2 -mno-sse -mno-mmx -mno-sse2 -mno-3dnow -auxbase-strip /tmp/vmware-root/modules/vmblock-only/linux/.tmp_control.o -O2 -Wundef -Wno-trigraphs -Werror-implicit-function-declaration -Wno-sign-compare -Wframe-larger-than=1024 -Wdeclaration-after-statement -Wno-pointer-sign -Wall -Wstrict-prototypes -fno-strict-aliasing -fno-common -freg-struct-return -ffreestanding -fno-asynchronous-unwind-tables -fno-stack-protector -fomit-frame-pointer -fwrapv -fno-dwarf2-cfi-asm -o - root     15936  0.0  0.0   5304  3152 pts/0    S+   Apr19   0:00 as -Qy --32 -mtune=generic32 -o /tmp/vmware-root/modules/vmblock-only/linux/.tmp_control.o -

                         

                         

                        What's interesting in here is following:

                         

                        • the assembler (pid 15936) is blocked reading on stdin, probably waiting on what to assemble

                        • cc (pid 15935) is stuck trying to write to stderr, as shown by "strace": write(2, "In file included from /tmp/vmwar"..., 81

                        • this file descriptor is a pipe (to one of the parent processes I assume), so my observation would be it's writing logs somewhere and eventually there's no one to consume them

                        • most other processes are waiting on a child process to terminate

                        • the python installer (13677) is blocked on a read of FD 8 which is a pipe(but is it connected to the other end, not sure?)

                         

                         

                        To be even more precise, here are the file descriptors from the Python installer:

                         

                         

                          python  13677 root    8r  FIFO    0,6       0t0  306924 pipe python  13677 root   10r  FIFO    0,6      0t0  306925 pipe

                         

                         

                        and the one from the cc:

                         

                         

                          cc1     15935 root    2w  FIFO    0,6      0t0  306925 pipe

                         

                         

                        From here I'm stuck, as there seems no option to say "don't build vmblock".

                         

                         

                        Any hint on how to debug more in details and understand what's blocked on I/O? I'd suspect it might be somewhere in the Python installer, and the only output I get from there (I run in in console mode) is this:

                         

                         

                        Installing VMware Player 2.5.4 Configuring...Traceback (most recent call last): File "/tmp/vmis.U6t2t4/install/vmware-installer/python/lib/logging/handlers.py", line 73, in emit if self.shouldRollover(record): File "/tmp/vmis.U6t2t4/install/vmware-installer/python/lib/logging/handlers.py", line 146, in shouldRollover msg = "%s\n" % self.format(record) File "/tmp/vmis.U6t2t4/install/vmware-installer/python/lib/logging/__init__.py", line 630, in format return fmt.format(record) File "/tmp/vmis.U6t2t4/install/vmware-installer/python/lib/logging/__init__.py", line 421, in format s = self._fmt % record.__dict__ UnicodeDecodeError: 'ascii' codec can't decode byte 0xe2 in position 19: ordinal not in range(128)

                         

                         

                         

                        • 9. Re: Workstation 6.5.4 Install Hangs
                          cwolfhugel Lurker

                           

                          To answer myself:

                           

                           

                          http://linux.aldeby.org/vmware-workstation-6-5-3-on-ubuntu-karmic-9-10.html

                           

                           

                          Is a good link with a workaround for the installer issue. It simply involves killing the processes building the vmblock modules and once the installation is finished, run from the shell the modules compilation & installation:

                           

                           

                           

                          1. vmware-modconfig --console --install-all

                           

                           

                          • 10. Re: Workstation 6.5.4 Install Hangs
                            stevecoh1 Novice

                            This solution worked for me!  Thanks.

                            • 11. Re: Workstation 6.5.4 Install Hangs
                              stevecoh1 Novice

                               

                              Okay, no longer outraged.

                               

                               

                              This solution worked: http://communities.vmware.com/message/1518184#1518184

                               

                               

                              Seems to me, though, that there ought to be some official documentation on how to deal with these kinds of installation issues, since the GUI they have wrapped it in doesn't offer a clue!

                               

                               

                               

                               

                               

                              • 12. Re: Workstation 6.5.4 Install Hangs
                                troelskn Lurker

                                Unfortunately, this doesn't work for me (ubuntu 10.04). When running vmware-modconfig, I get a bunch of warnings and the make eventually exits with an error:

                                 

                                 

                                make[2]: *** /tmp/vmware-root/modules/vmnet-only/vnetUserListener.o Error 1

                                make[1]: *** Error 2

                                make[1]: Leaving directory `/usr/src/linux-headers-2.6.32-22-generic'

                                make: *** http://vmnet.ko Error 2

                                make: Leaving directory `/tmp/vmware-root/modules/vmnet-only'

                                Unable to install vmnet

                                {/code}

                                 

                                argh.

                                • 13. Re: Workstation 6.5.4 Install Hangs
                                  Noel Expert
                                  troelskn wrote:

                                  Unfortunately, this doesn't work for me (ubuntu 10.04). When running vmware-modconfig, I get a bunch of warnings and the make eventually exits with an error:

                                   

                                  No surprise.  You're using an old version of VMware and a new kernel.  See also: http://www.vmware.com/resources/compatibility.

                                  • 14. Re: Workstation 6.5.4 Install Hangs
                                    stevecoh1 Novice

                                     

                                    Try this.  It worked for me.

                                     

                                     

                                    http://ubuntuforums.org/showthread.php?t=1481780

                                     

                                     

                                     

                                     

                                     

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