service failed to start after converting hp server

[ehinkle]

I get an error cpqasm2 service failed to start after converting an HP server to a VM, how do you remove the cpqasm2 service or drivers?

[theanykey]

sorry im not familiar with that service ... did you by chance convert the diagnostic partition? if try again without doing so

[continuum]

>>> did you by chance convert the diagnostic partition? if try again without doing so

LOL

cpqasm2 is a hardware specific service (scsi)that is no longer required when running in a VM. Just go to service-control and disable it - if you want you may also remove it completely - run a test with startup-disabled first

[ehinkle]

It does not show under the services, so I am not sure how I can remove it, that is what I am trying to find out. As for the diagnostic partition, I did not clone that partiton.

[Glenn77]

Open a command window on the new vm and run this -

set devmgr_show_nonpresent_devices=1

devmgmt.msc

Then under view menu select "show hidden devices"

Delete a bunch of the grayed out devices in there, you'll see NIC's and all kinds of hardware that was HP specific.

If you have the HP shutdown service installed go to regedit* and

hklm\system\currentcontrolset\services and delete the sysdown key

same area you can also set cpqasm2 servic start dword to 4 which I believe is disabled.

These resolved it for me, hope it saves someone a little time.

Takes a few reboots to complete it all.

*Editing the Registry can cause problems blah blah blah

[digitalex]

Glenn, do you go to add/remove programs and remove everything that is HP software before doing anything else?

[j_d_vmware]

I know this is a little late but for others that are having the same issues. You have to use the sc command.

Use sc qc to query informatino about the services. I found three services that had to do with HP

sc qc cpqasm2

sc qc sysmgmt

sc qc sysdown

Use sc delete to remove to service

sc delete cpqasm2

sc delete sysmgmt

sc delete sysdown

[dickybird]

Goto Device manager and see for any hidden devices for SCSI ..you may need to remove it from there.